Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Cochin


Position Summary:

The Business Operations & Analysis (BO&A) team is a part of GDS Administration & Workplace Services (AWS) and supports the US Enterprise Support Services (US ESS) in their payables and purchasing functionalities. The current open position is in the accounts payable support team and the team is primarily required to assist in fulfilling the account payable and reconciliation of expenses related to EY US location administration and employees. In addition to exceptional customer service, accounts payable support associates are expected to create efficiencies with consolidated processing and to provide consistent responses & processing based on firm policies.
Job Specification
Receive and acknowledge requests assigned to the individual
Follow firm’s guidelines and process requests
Process invoices with highest accuracy
Track request process in the workflow management tool as well as other trackers maintained by the team
Provide updates to customers and reply to their queries in a timely manner
Provide coverage throughout the US time zones by working in shifts on a rotation basis
Handle request volumes and maintain high quality service
Work closely with EY Regional Business Managers, Location Managers, Client serving people, Mercury business advisors, Floor co-ordinators and Executive assistants
Provide coverage & support to the team members to meet set timelines and in managing key deliverables
Knowledge and Skills Requirements:

The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.
Administration and organization
Enjoys problem solving
Able to prioritize effectively
Strong project management skills
Comfortable using IT database systems
Interpersonal skills
Excellent written and oral communication skills
A strong team player who is comfortable working collaboratively with others
Must be able to work virtually, and independently
Able to be thoughtful and diplomatic when dealing with customers

Respond well to deadlines and work outside of normal hours when required
Comfortable working on a number of activities concurrently
Able to work in a rapidly changing environment and prioritize accordingly
Key attributes
Professional and diplomatic communicator
Quality focused and takes pride in paying attention to detail
Self starter, who can manage with minimal direction
Able to interact with senior management
Extremely organized and enjoys administration
Ability to work in a team arrangement
Work Experience and qualifications:

BCom, BBA Graduates
1 to 5 years of accounts payables processing experience
Demonstrated experience in MS Office (Word, Excel & PowerPoint) and fair knowledge of Outlook

About the company

A multinational professional services firm headquartered in London, United Kingdom. It is one of the "Big Four" audit firms and is the third largest professional services firm in the world by aggregated revenue in 2014.

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