- Entry level
- No Education
- Salary to negotiate
Bachelor's degree or equivalent practical experience.
4 years of experience managing marketing campaigns and/or managing analytically oriented projects.
Experience with Google Ads product.
MBA or Master’s degree in statistics, economics, engineering, or any analytical field.
Experience in customer support, sales, technical support, account, or campaign management.
Experience with campaign implementation and resolving customer queries.
Ability to manage multiple projects simultaneously while paying attention to detail.
Understanding of YouTube as a platform, its various advertising formats, targeting capabilities, and related tools for analytics. Understanding of TV and YouTube media synergy.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As a Business Operations Manager, you will be the architect for driving Auction and Reserve campaign implementations and work closely with the Sales and Global cross-functional teams to accelerate adoption of our product suite, their implementations, and drive business growth. Our consultative approach to business takes our product experience and combines it with our understanding of the needs of the Ads ecosystem and implementations for customers/agencies to solve their business challenges.
In this role, you will accelerate the shift of advertising to Ads by creating premium media implementation strategies, sponsorship implementations opportunities centered around key moments, and custom content for our largest partners. This unique role partners with Sales, YouTube, Marketing, and other cross-functional teams to drive success by identifying opportunities that align to business priorities and investments and leverage product pipeline to drive new and unique opportunities for businesses and brands.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of solution-oriented trusted advisors support millions of customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our
Prioritize and deliver outstanding customer service, campaign implementation, and resolving issues from Sales teams, Google's advertisers, and vendor teams.
Engage on vertical escalations through official channels after being looped in by vendor team. Provide support via consultations per direct questions to vendor or vertical POCs.
Grow products and prepare learnings for vendor rollout and execution of transition by creating training materials and documentation.
Drives Customer Education based on top priorities set by leadership, product priorities (e.g., adoption, new launches, etc.), and services issues surfaced by vendors where clients need more context on how campaign implementations can be successful.
Holds conversations with the Sales organization to discuss support volumes, staffing needs to special events/engagements, and drafts plans for Scaled Services to execute on.
About the company
Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.
We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate