Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Mumbai

Description

1 Profitability of Branch operations and assuming P L responsibility

2 Delivery of high quality service to customers and ensuring effective operations

3 Health safety and leadership for all branch functions

Job Responsibilities

Operations Management Formulate implement Branch strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper startup of new assignments Manage guard sourcing in terms of scouting referrals and walkins

Ensure proper deployment rostering attendance of guards

Ensure proper supervision patrolling review in terms of day night checks

Conduct security audits of large assignments periodically

Forecast procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent complaint free high quality service levels Support and facilitate implementation of corporate Business Performance

Ensure achievement of branch profitability targets Ensure achievement of branch revenue targets

Ensure achievement of financial targets of the branch including collections and price increase Accountable for growth and retention of Key and Core Accounts Conduct receivables analysis and initiate cancellation of nonpaying clients Monitor and control expenditure and overheads of the branch

Ensure proper maintenance of accounts of the branch Ensure timely accurate submission of monthly MIS to Hub Recommend approval of bills for direct reporting staff Reconcile man hours paid vs bills outstanding based on actuals

Client Relationship Manager Strive to understand customers needs and deliver the right customized solutions Build effective customer relationships ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits

Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback

Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight

Responding to client queries and concerns properly Relevant

Experience Minimum 8 to 10 years of overall experience

Ability to make sound clear and relevant decisions

Ability to resolve disputes disagreements

Ability to carry people along create team spirit and gain their commitment

Ability to successfully manage widespread field operations

Ability to work with labour union

Candidate should from security industry

Ex army man/Defence/Colnel

He should have 5 years Exp

Job Type: Full-time

Salary: ₹30,000.00 to ₹50,000.00 /month

Experience:


- surveys and client requested security audits: 5 years (Required)
- corporate Business Performance Ensure achievement of branch: 5 years (Required)
- startup of new assignments Manage guard sourcing in terms: 5 years (Required)
- Defence army/Security/colnel/police: 5 years (Preferred)
- Profitability of Branch operations and assuming: 1 year (Required)
- achievement of branch revenue target: 5 years (Preferred)
Education:


- Bachelor's (Required)

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