Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • INDIA, IN

Description

Minimum Job Requirements


Educational Qualification:

Graduate


Experience:

3 – 06 yrs. of Retail


Any additional requirement:

Purpose of the Position (Job Summary)


This position has to manage 10-15 outlets within their cluster . Cluster Incharge is accountable for achieving the target, stocks, cash and settlement of all claims and complaints within their cluster.He provides direction and leadership to the retail staff for the increase sales and customer footfall. He has to manage “CRM” in his cluster.


Key Roles and Responsibilities


Financial


- Responsible for increase in Sales withincluster.
- Responsible for cash at the outlet withincluster(sale and deposit in bank should be reconciled)
- Responsible for proper checking of daily expenses at outlet and work toward cutting down the outlet expenses.

Customer Oriented


- Increase footfall
- To ensure settlement of all claims and complaints within his cluster ASAP.
- CRM- Reports

People Oriented


- To ensure smooth functioning of each outlet and resolve/ help ROI in case of any problem. (like electrical/furniture/system etc)
- Team building

Internal Business Process


- To check that all the staff report on time within his cluster.
- To maintain proper stock at the outlets and ensure proper rotation of stockwithin cluster.
- Responsible for proper display & Hygienic at stores

Competencies


Technical/Functional


Behavioral


Selling skill

Computer knowledge


1.Proven leadership skills


2. Strong interpersonal skills


3.Coustomer Orientation


4. Team building


Key Responsibility Areas


Quantitative


Qualitative


1. Sales Achievement (achievement against target)


2. Growth Value (Growth against Last year respective month)


3. Transaction (10% Growth in No. of bills & average bill & value against Last year respective)


4. Stock reduction of discounted articles.


5. Audit Report


1. Improve Adherence to Key sales process.


2. Customer Service


Key Stakeholder Management


Internal


External


Operation

Outlet Staff

SCM

HR


Customers

Hives where you can find this job offer

  • Sales

    Sales

    ~10 People · ~10 buzzes