Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Gurgaon


Job Description


A. Cross sell / Up sell

- Work on every lead allocated from HO team

- Identify financial goals of customers and provide financial planning assistance.

- Pitch products as per need of the customer

- Convert leads into new sale.

B. Customer Service/Retention through relationship management

- Establishing and strengthening relationship with allocated customer base

- Collection of due premium from customers

- Collection of additional document requirement related to reinstatement

- Generate interest of the customer to buy another product post providing proper service.

Measures of Success

Execution measures

- Collection of due premium as per target.

- Service resolution percentage/TAT

- Meet cross sell/up sell business targets

- Customer satisfaction score

Key competencies/skills required

- Building relationships – ability to influence customers

- Building collaboration

- Detail-oriented

- Customer centricity.

Key Relationships Management (Internal /External)

Internal : Head of SPARC, Field Ops, Training, HR

External: Customers

• Target candidates- Direct sales, Agency, Broking,( only if he is ready to work in sales and has previous direct marketing exp.), IRDAI approved Insurance agents. Should have insurance knowledge**

• Should be from sales/ field background., telecallers or operation person not required.**

• Should have at least 1 year of exp.

• Good Communication Skills

Note :- We don't need any operation guy, this is purely sales job/Field sales

• Immediate Joiners most welcome.(Max 1 month)

• Should have his/her own conveyance

• Minimum qualification- Graduate

• Age: less than 33yrs

• Not working -- max 3 months duration is allowed not more then that.

• Staying at his current location for 1-2 yr.
Key Skills

- Insurance Agents Industry

Functional Area

Number of Vacancy



Other Bachelor Degree

About the people operations

We are specialize in Placement Agency.

About the company


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