Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Bangalore


(Job Number: 1900919)

The Purpose of This Role

Facilitate the new hire onboarding and DB upskill training sessions for DB Operations associates.

Required to work with different global stakeholders of DB upstream and downstream processes.

Will be responsible for managing the DB domain programs for calculation and employee resolution associates. This includes identifying training interventions, facilitation and providing training solutions to meet the business needs on quality improvement and speed to floor.

The Value You Deliver

Provide training solutions to meet the business needs on quality improvement and speed to floor.

The Skills that are Key to this role

Associate is required to learn the US Defined Benefit pension domain by spending the initial few months processing basic to advanced level calculations, getting certified on some of these calculations, understanding the procedures and impact of regulatory changes.

Technical / Behavioral

Excellent verbal, written and facilitation skills required.

Ability to learn the US pension domain, keep oneself updated on the regulatory changes and adapt to new processes

Strong Problem Solving and numerical ability

Logical reasoning and Analytical thinking

Customer or Participant focus mindset

Well versed with MS Excel functions

Strong organizational skills and attention to detail

The Skills that are Good To Have for this role

Able to adapt to change

flexible with workload and accommodate internal and external client needs

Willingness to work in morning, mid-day or 1pm to 10pm IST shift

Self-driven. Able to work as an individual contributor.

How Your Work Impacts the Organization

The new hire and upskill training programs are designed to enhance the domain knowledge of the DB operations associates that is a core business need to provide high quality deliverables to our participants.

The Expertise We’re Looking For

Facilitation experience

Knowledge of US Defined Benefit plans


Fidelity Investments is one of the world's largest providers of financial services. Headquartered in Boston, US, Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for nearly 70 years, Fidelity employs 45,000 associates who are focused on the long-term success of our customers. FMR (Fidelity Management & Research) India is the Global Inhouse Center of Fidelity Investments. Headquartered at Bangalore, where operations commenced in 2003, FMR India has another fully-functional unit at Chennai. To know more visit : FMR India

Location : Bangalore - EGL

Shift timings: 1:00 pm - 10:00pm


Primary LocationIN-KRN-Bangalore

Job LevelIndividual Contributor

Education LevelBachelor's Degree (±16 years)

FMR India Business UnitEnterprise Delivery & Solutions

OrganizationIndia BG

Job Posting DateFeb 5, 2019, 9:20:24 AM

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