Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Gurgaon

Description

What You Will Be Doing


Lead the Global Research Team of 40 people for Hospitality Cloud

Be the Business Owner for all the Research Projects and coordinate across all stakeholders in Sales, Marketing, Client Services and Technology for a seamless flow of process and communication

Continuously innovate and automate processes to increase the efficiency

Mentor, develop and motivate Team

Develop the leadership of the People Managers

Identify and initiate newer Research Projects with a direct impact on the business

Drive the customer satisfaction rate by delivering high quality and meeting all timelines

Evaluate and share feedback with the Team on monthly, quarterly and yearly basis

Initiate Motivation programs for the Team

Do monthly pulse checks to gather feedback from the Team; build & execute action items to resolve issues

Build the KPIs for the Team and guide them to meet the required

Build and present the Business Goals for Research

Run multiple reports identifying the scope of improvisation of the projects and suggest corrective actions

Run the ROI of the research projects and share with Management and other related business units

Review and monitor the database health; suggest and execute the growth plan

What You Will Need for this Position


Minimum 10 years of total experience in B2B Marketing field, excellent exposure to Secondary Research and should be a People’s Manager for not less than 7-8 years

Ability to work with multiple stakeholders and under strict timelines

Excellent with Excel and PowerPoint presentation

Has hands-on experience with complex project management adhering to the SLAs

Has been a Team Player

Strong leadership skills with the ability to prioritize and execute with precision

Pro with his Reporting skills in using CRM Tools like Sales Force

Excellent communication, problem-solving and analytical skills

Fair exposure to Project Management Tools and an understanding of the Hospitality Industry will be considered an added advantage

Education: MBA

What You Will Need for this Position


Minimum 10 years of total experience in B2B Marketing field, excellent exposure to Secondary Research and should be a People’s Manager for not less than 7-8 years

Ability to work with multiple stakeholders and under strict timelines

Excellent with Excel and PowerPoint presentation

Has hands-on experience with complex project management adhering to the SLAs

Has been a Team Player

Strong leadership skills with the ability to prioritize and execute with precision

Pro with his Reporting skills in using CRM Tools like Sales Force

Excellent communication, problem-solving and analytical skills

Fair exposure to Project Management Tools and an understanding of the Hospitality Industry will be considered an added advantage

Education: MBA

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