- Entry level
- No Education
- Salary to negotiate
We are looking Operations Manager for a Leading Facility Management Company
Lead the ALPHA site teams for the region in the delivery of facility management services.
Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets.
Responsible for Service Level Agreements and its implementation between ALPHA
Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources.
Ensure annual goals of savings in energy, operations and cost of maintenance.
Ensure compliance of minimum wages acts for payments and statutory compliance through documentation and specialist professionals.
Maintain all records for performance of facility management operations on Client site.
Ensuring that the employees are meeting their commitments on trainings.
Scheduled cross feedback from Client on our process to improve services level & satisfaction in organization.
Audit through FMs/Site leads, quality of materials & upkeep of the site.
Conduct performance appraisals from time to time.
Interface with the ALPHA HR and the Account Director for future training given to the site facility management team.
Interface with finance department to raise client billing / invoicing and follow up with the client representatives for the payments.
Lead the ALPHA team during MMR with Client.
Preparation and submission of management reports/analysis as and when required by client
Formulation and implementation of Policies & Procedures Including Annual Update of Operations Manual.
Operational Risk Management.
Oversee the update and implementation of Emergency Response plan; drills etc as required.
Operational Audits and Compliance
Escalation of Incidents/Problems
Job Type: Full-time
- Operations: 5 years (Preferred)
- management: 5 years (Preferred)
- work: 7 years (Preferred)
- Bachelor's (Preferred)
- Hindi (Preferred)
- 50% (Preferred)