Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Pune


Operations Analyst - 90188873
Primary Location:IN-Maharashtra-Pune
Job Type:Permanent/Regular
Posting Range:4 Dec 2018 - 12 Dec 2018
Job Title: 
Operation Analyst

Location: Pune
Grade: BA3
·         Working within Mainframe Service Operations you will be part of a 24X7 team that provides support for the Banks Mainframe Infrastructure and the applications that run on it.
Your Role

·         Effective Management of incidents and alerts aiming to reduce MTTR wherever possible
·         Liaise with support areas and clients to aid with the investigation and resolution of live incidents and problems on a 24x7 basis, escalating where required.
·         Communicate effectively with the Service Control Mangers and the Command Centre team
·         Support the implementation of changes requested by support areas.
·         Work together with the support teams to ensure successful and timely implementation
Essential Skills
·         Solid experience in mainframe support function and skills around it.
·         Minimum relevant experience must be required.
·         Mainframe Service operation role with Infrastructure background.
·         Experience of working on IBM Mainframes and proficient in TWS, JCL, CICS, IMS, MQ, DB2
Desirable Skills
·         Delivers on promises, works to and exceed where possible agreed timeframes for activity completion
·         Ability to learn from mistakes made
·         Demonstrates flexibility and adaptability in order to achieve shared objectives
·         Works with support from colleagues
·         Can produce written documentation based on own experiences and lessons learnt
·         Creates and pursues individual development plans and the expansion of knowledge and skills
About Us

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.

 For further information on EVP, please click on the link below

Risk and Control Objective

All Barclay’s colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Your Application

To be considered for this role, click on the apply button now.  & enter the Job ID.
Barclays Values & Diversity

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.  We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

*Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi. All Pune based roles will eventually start to move to this new campus starting September 2019. In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites. Please speak with your recruiter about the specific location plans for your role.

About the company

Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.

We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.

Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.

Companies in this sector

Hives where you can find this job offer