- Entry level
- No Education
- Salary to negotiate
Bachelor's degree or equivalent practical experience.
4 years of process re-engineering/automation or transition management experience, working in global outsourced operations.
Experience in data analysis and SQL.
Experience in management consulting, managing scaled service delivery set ups or leading transformation and transition projects.
Operations Six Sigma certification (or other relevant operations coursework).
Experience working on transition management.
Programming experience (e.g. Python, Java).
In-depth knowledge of one or more areas within Google Ads or GMP.
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
The gPS Campaign Services team provides scaled expertise across all Google ads products. Outsourcing and automation are core to achieving scale for 40+ workflows that the team handles. These are backed by robust quality systems and data insights to drive strong business results. Being a global team, both internal and external stakeholder management and cross-team collaboration are crucial to the team’s success.
The organization is looking to hire a top talent Process Specialist for our Measurement operations serving GCS customers.The Measurement program is an emerging area and provides technical services at scale such as Offline Conversion tracking and Recaptcha implementation. As a Process Specialist, you will be responsible for enabling exceptional operations through process re-engineering, workflow design, and automation solutions, as well as transitioning complex processes into scaled operations teams. You will combine your technical, analytical, and process development skills to shape the future of Measurement services for Google’s customers.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of solution-oriented trusted advisors support millions of customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our
Be the conduit between gTech managed vendor teams and functional teams to drive process excellence for ongoing operations and to drive tools and solutions at scale.
Lead and manage product/process transitions into the scaled delivery teams and get these ‘first time right’.
Work closely with Program Management/Technical Program Management teams to design and deploy workflow tools and processes. Drive velocity by effective communication and collaboration across teams, geographies, and time zones.
Work with vendor managers on process and delivery improvements.
Own data acquisition and analysis for specific workflows; ensure data integrity and accessibility through reporting and dashboard development.
About the company
Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.
We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate