Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Bangalore

Description

·     ·       Monitors, tracks and reports the service performance and addresses customer pain points with help from technical teams·       Establish regular communication with all stakeholders regarding all service aspects.·       Develops and maintains a continuous Service Improvement Program (CSIP)·       Develop an in-depth understanding of the customer’s end user IT landscape·       Track service finance topics including service contracting, service utilization and service billing·       Create necessary documents with attention to quality and adhere to the account specific process requirements·       Acts as primary interface to the customer, other vendors and all Daimler personnel associated with the project.·       To manage risks and issues impacting service deliverables·       Maintain all required documentation in a central repository·       Ready to work in shifts


 


·     ·       Monitors, tracks and reports the service performance and addresses customer pain points with help from technical teams·       Establish regular communication with all stakeholders regarding all service aspects.·       Develops and maintains a continuous Service Improvement Program (CSIP)·       Develop an in-depth understanding of the customer’s end user IT landscape·       Track service finance topics including service contracting, service utilization and service billing·       Create necessary documents with attention to quality and adhere to the account specific process requirements·       Acts as primary interface to the customer, other vendors and all Daimler personnel associated with the project.·       To manage risks and issues impacting service deliverables·       Maintain all required documentation in a central repository·       Ready to work in shifts

About the company

Daimler AG is one of the world’s most successful automotive companies. With its divisions Mercedes-Benz Cars, Daimler Trucks, Mercedes-Benz Vans, Daimler Buses and Daimler Financial Services, the Daimler Group is one of the biggest producers of premium cars and the world’s biggest manufacturer of commercial vehicles with a global reach. Daimler Financial Services provides financing, leasing, fleet management, insurance, financial investments, credit cards, and innovative mobility services.

The company’s founders, Gottlieb Daimler and Carl Benz, made history with the invention of the automobile in the year 1886. As a pioneer of automotive engineering, Daimler continues to shape the future of mobility today: The Group’s focus is on innovative and green technologies as well as on safe and superior automobiles that appeal to and fascinate. Daimler consequently invests in the development of alternative drive trains with the long-term goal of emission-free driving: from hybrid vehicles to electric vehicles powered by battery or fuel cell. Furthermore, the company follows a consistent path towards accident-free driving and intelligent connectivity all the way to autonomous driving. This is just one example of how Daimler willingly accepts the challenge of meeting its responsibility towards society and the environment.

The brand portfolio of Daimler comprises Mercedes-Benz, Mercedes-AMG, Mercedes-Maybach, Mercedes me, smart, EQ, Freightliner, Western Star, BharatBenz, Fuso, Setra, Thomas Built Buses as well as Mercedes-Benz Bank, Mercedes-Benz Financial Services, Daimler Truck Financial, moovel, car2go and mytaxi.

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