- Entry level
- No Education
- Salary to negotiate
Storage Operations Engineer - 90221924
Posting Range:4 Apr 2019 - 18 Apr 2019
Job Title: Storage Operations Engineer
The Storage Operations Engineer will be responsible for the effective day-to-day deliveries of the Backup and Storage Infrastructure at a global level for Global Storage, Cloud & Virtualisation, in conjunction with all BUs and functions across Barclays. The Global Storage, Cloud & Virtualisation team works along with Teams at various locations and supports BAU Operations, Changes, Upgrades, etc as per requirement. We expect you to possess DevOps mentality and help us to transform STORAGE function to agile way of working.
The Storage Operations Engineer is responsible for ensuring that all services operated by Global Storage meets / exceeds client service levels. The Storage Operations Engineer will have a strong understanding of the storage technologies in place at Barclays and the services that storage underpins. The Storage Operations Engineer will use his knowledge to ensure all storage systems/solutions are available as per given measures.
What will you be doing?
Provisioning, Decommissioning on various Enterprise and Mid-Tier Backup Infrastructure.
Provisioning, Decommissioning on various Enterprise and Mid-Tier Storage Infrastructure
Perform activities such as Monitoring, Break-fix, troubleshoot issues happening on day-day basis.
Incident/Change & Problem Management to ITIL standards.
Controlled resolution of Incidents and Problems within agreed service levels, including classification, prioritisation and initiation of action, identification and documentation of root causes and implementation of remedies
Close liaison with other Infrastructure teams within or outside of Hosting Services.
Post Incident Review (PIR) and Problem resolution meeting attendance providing input to resolutions
Existing Storage environment configurations review in order to address issues proactively (Quality Assurance checks, vendor recommendation follow-up, etc.)
Suggestions for any required infrastructure changes and or tuning to enhance performance.
The role holder uses appropriate writing style and vocabulary ensuring complex technical concepts are understandable by the audience.
Active Storage team representation at customer / supplier meetings
Production of new documentation, training guides and presentations for internal teams & other team members as necessary during the course of the role holder activities
What we’re looking for:
Understands the criticality of environment quickly with naming conventions used.
Understands the alert weightage & work on them as priority
Must have Primary Skills – SAN and NAS Technologies such as EMC VMAX, IBM SVC, XIV, EMC Isilon, Netapp.
Should have working experience on provisioning, decommissioning, migrations, commissioning etc.
Experience working on zoning on Brocade and Cisco Directors/switches.
Should be able to work with different storage vendors in coordinating & fixing issues.
Should have experience handling Major Incident calls & working until RCA is known & fixed.
Exposure on ticketing tools like Service Now.
Monitor log files, performance issue for critical systems
Understanding & experience working on Windows & UNIX OS platforms.
Ability to work effectively across time zones and geography
Good to have Secondary Skills – Netbackup, IBM TSM or Networker, DataDomain.
Bachelor’s degree is must.
Skills that will help you in the role:
Working exposure in Storage Operations of large environment & knowledge for Virtualisation & Cloud technologies.
Process validation working knowledge for Backup technologies
Where will you be working?
*Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi. All Pune based roles will eventually start to move to this new campus starting September 2019. In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites. Please speak with your recruiter about the specific location plans for your role.
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our
About the company
Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.
We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.
Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.