- Entry level
- No Education
- Salary to negotiate
Bachelor's degree in a technical field or equivalent practical experience.
Experience in deploying tools infrastructure for a global team. Experience with SQL, developing Chrome script/extensions, and reporting tools and techniques.
Experience in project management and/or program management.
Experience working with product managers and engineers and developing business/process requirement/process documents.
MBA or Master's degree.
2 years of experience in trust and safety, content moderation, and/or large-scale vendor operations.
Experience working with teams in a dotted-line or direct team management scope to get things done.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As the Tools and Automation Lead, you will be responsible for driving the tools strategy for Trust & Safety Global vendor operations. Scope includes internal tools built within vendor operations and those built by Engineering teams. You will work in partnership with Program Managers, Engineering, and regional vendor partners to understand their needs and help identify the best tools development and implementation strategy.
You're a strategic leader who possesses the ability to work globally and cross-functionally with internal stakeholders through effective relationship building, influence, and communication.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Create an ideas pipeline for new tools/automation opportunities. Assess automation opportunities using various technology/platforms.
Write business requirement documents and present to product managers and engineers.
Manage the development and implementation of final tools, including, reviewing scripts, coding, existing infrastructure, and changes.
About the company
Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.
We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate