Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Milano


Job Title

IT Support Intern

Milan PerkinElmer is looking for

IT Support Intern

Must have:

- Fluent in English
- Strong PC and Microsoft Windows skills (Word/Excel/PowerPoint/MS Project),
- Analytical problem solving abilities
- Detail oriented
- Good communication skills and exceptional phone etiquette
- Active listener
- Strong knowledge of IT equipment hardware. Nice to have:

- VoiP – cisco systems
- Powershell scripts
- Exchange Admin console experience
- Experience with incident tracking system You will have a chance to learn:

- Basic knowledge of Active Directory (user accounts & access management)
- Cisco Phones configurations
- O365 Exchange Admin console administration
- Basic knowledge of SAP system (password reset, troubleshooting errors) Main responsibilities:

- Managing and updating IT inventory.
- Responsible for answering, commenting and resolving incidents (SercieNow)
- According to priority; escalate and forward tickets to second and third tier engineers and techs.
- Preparing and configuring new desks for users
- Configuration and maintenance of printers

About the company


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