- Entry level
- No Education
- Salary to negotiate
Sales Operations Analyst
Location IN-BangalorePosting date 6 days ago(5/14/2019 2:22 PM)
Job ID 69788 Category Operations, Partner Marketing
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Sales Operations team is looking for a Sales Operations Analyst to join us in Bangalore, India. In this role, you will work closely with the Partner Sales team to implement partner-led initiatives. You’ll work on projects with a global team to increase consistency and represent the Asia Pacific (APAC) in the global conversations. As a Sales Operations Analyst, you should have excellent communication skills in English, background in office systems, and experience with Salesforce.com (SFDC) automation and customer relationship management (CRM) tools.
Primary job responsibilities
Enable sales teams and partners
Support Tier 1 partner help desk for all partner-related queries, including onboarding, FCPA check, requalification, etc.
Provide operational support for partner-led initiatives and projects like deal registration, non-functional requirements (NFR), rebates, forecast placeholders, etc.
Work on system and process enhancements; refine current systems and processes to increase efficiency
Serve as a business adviser for partner businesses
Contribute to channel-related global projects
Bachelor's degree in business or information technology (IT); equivalent training and industry experience will also be considered
5+ years of commercial sales operations experience with a vendor, reseller, or distributor
Excellent written and verbal communication skills in English
Background in office systems like groupware, spreadsheets, word processing, and presentation tools
Experience with SFDC automation, CRM, and partner relationship management tools, etc.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
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About the company
Red Hat is the world's leading provider of open source solutions, using a community-powered approach to provide reliable and high-performing cloud, virtualization, storage, Linux, and middleware technologies. Red Hat also offers award-winning support, training, and consulting services. And as the connective hub in a global network of enterprises, partners, and open source communities, Red Hat enables the creation of relevant, innovative technologies that liberate resources for growth and prepare customers for the future of IT. Red Hat is an S&P company with more than 70 offices spanning the globe, empowering our customers' businesses and mission critical IT demands.