- Entry level
- No Education
- Salary to negotiate
Account Manager, Voice - 000000237046At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board. As we evolve into a truly digital company, Vodafone Group Enterprise leverages the power of our Global network, operating companies and partner networks to confidently connect large corporation customers with their people and consumers through our “ready business” total communication solutions. Across our Carrier Services, Cloud & Hosting, Internet of Things (IoT), Product Management, Security and Sales/Marketing operations we connect and secure organisations in a rapid changing world. Our innovative and unique capabilities help them stay agile and competitive – wherever in the world they do business. We believe, quite simply, that the answer for any business is to be ready for anything. Are you now ready for your career with us?Here at Vodafone Carrier Services (VCS) we are proud to be one of the world’s largest international carriers. Our carrier teams drive Vodafone's global trading of network capacity and international voice, SMS and signalling services. Joining as our Account Manager, Voice now has never been a better time to be part of our success. Role Profile:The Account Manager, Voice will Responsible for driving profitable margin growth, protection/renewal of existing business and account relationships within the sub region. Key ResponsibilitiesDeliver Voice sales to meet and exceed set targets on assigned accountsRenew/establish bilateral voice trade deals with the aim to maximise profitability on assigned accountsContract accounts to connect on the Intelligent Routing Platform and ensure sign off on technical order forms on named accounts.Liaison with Commercial, Operations, Legal and Customer Service teams to ensure seamless customer experience. Acts as Voice of the Customer within VCS to ensure that customers views and needs influence our marketing mix including product / proposition Essential: Strong and credible sales experience, with a proven performance focus and drive and who can demonstrate a consistent track record of success in delivering on sales targets Reasonable understanding of the International wholesale voice businessProven success in operating within a matrix environment and a record of achieving results through a large and dispersed functional team Ability to operate under pressure and to deliver quality to tight deadlinesMust be able to communicate, read and write Mandarin at business levelDesirable: University bachelor degree3-5 years plus sales or commercial experience in wholesale voiceStrong business acumen with a deep strategic perspective and ability to quickly understand business strategy.What is the key to our success? It’s simple – our people. Across a Global footprint, we believe we’re at our best when you’re at yours. From our diverse workforce, our flexible working policies to our creative work spaces, we embrace a culture of learning and sharing to develop our next stage growth. It’s in our hearts to push forward, to create a better future, to never rest and find new ways that help people communicate. We are committed to developing the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised and rewarded. We respect, value and celebrate our people’s individual differences - we are not only multinational but multicultural too. That’s what we mean when we say Power to you. Job Type : Full-timeEmployment Type : PermanentClosing Date : Ongoing
About the company
Vodafone Group plc /ˈvoʊdəfoʊn/ is a British multinational telecommunications company headquartered in London and with its registered office in Newbury, Berkshire. It is the world's 2nd-largest mobile telecommunications company measured by both subscribers and 2013 revenues (behind China Mobile), and had 434 million subscribers as of 31 March 2014.
Vodafone owns and operates networks in 21 countries and has partner networks in over 40 additional countries. Its Vodafone Global Enterprise division provides telecommunications and IT services to corporate clients in over 65 countries.