- Entry level
- No Education
- Salary to negotiate
- HONG KONG
Advanced Application Specialist - Electronic Trading Operations - Hong Kong
Posted Apr 16, 2019 - Requisition No. 74673
Bloomberg is a leading provider of electronic trading tools and services for all segments of the financial markets and our Electronic Trading Operations (ETO) team is responsible for ensuring the implementation, stability, and reliability of those offerings.
We implement new connections and detect, analyze, and resolve issues impacting connectivity with clients, vendors, exchanges, brokers, and ATS venues. We ensure seamless performance with our Electronic Trading platforms through interaction with Bloomberg Product areas, Network Operations, Engineering, and Bloomberg’s clients. We understand urgency, work hard, know the business, and are customer service driven. Our clients count on us every day, and we challenge and support each other to deliver the best service possible.
What’s the role?
As an Advanced Application Specialist in ETO, you will be responsible for managing large scale projects that have major impact on the operation of the department as a whole. This includes building and maintaining the backend infrastructure that supports our electronic trading environment, as well as troubleshooting and resolving escalated issues impacting the businesses we support and their clients.
In this role, you will handle the onboarding of operational work currently performed by Engineering teams into ETO, and act as an escalated contact for technical issues in these business areas. You will be expected to liaise with Product, Tradedesk, Engineering groups, and clients and will be essential in minimizing impact and mitigating financial risk for these businesses and their clients.
You will also be responsible for tracking and reporting on the ETO department’s performance against KPI/metrics for the various products ETO has taken on level 2 application support for. You will liaise with the ETO team globally to ensure we are meeting these metrics month over month and helping to push process change or tooling enhancements where necessary to improve our performance. Familiarity with data presentation or dashboards, electronic trading workflows, and incident management and remediation workflow are a must for this role.
We’ll trust you to:
Manage high level projects that have major impact on achieving ETO annual business plan targets
Liaise with Engineering to operationalize support of Electronic Trading backend systems and OMS’s
Build and maintain new electronic trading topologies, ensure and test proper redundancy, load balancing, and recovery methods are in place
Analyze and troubleshoot escalated issues related to our Electronic Trading products
Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and Product changes
Examine root cause statistics for trends in production issues
Act as product owner to existing and new Configuration, Monitoring, and Troubleshooting “In Terminal” Support tools
Write and maintain scripts to automate or create efficiencies in the support and implementation workflows
Conduct capacity planning by analyzing client flows and trading statistics
Help develop metrics for internal consumption and trading system benchmarking
Help design and document trading system recovery procedures
You’ll need to have:
Bachelor’s Degree in information systems or a related technology field such as Computer Science, or relevant work experience
Experience in UNIX and Linux operating systems and commands, troubleshooting LAN / WAN, and in Middleware connectivity (TCP/IP, MQ, UDP)
Practical experience with Python
Knowledge of Message Protocols, including the FIX standard protocol
Demonstrated history of solving complex problems with a keen eye for detail
Strong project management for executing customer driven short term projects and implementation requests
Demonstrated leadership in supporting business and technology goals through creative thinking and strong problem management
Excellent communication skills and effective prioritization and time management skills
Ability to remain calm under pressure, multi-task, be a team-player, be client focused, and to adapt in a dynamic changing environment
Excellent analytical and troubleshooting skills
We’d love to see:
Strong knowledge of the Equity, Options, Futures and FX markets and any exposure to Broker/Dealers, Hedge Funds,
About the company
It takes a force to run an organization with more than 192 offices and nearly 19,000 people. We are that force. And we’re always looking for smart people to keep our engine running.
Our roles vary, but the one thing we all share is a commitment to helping Bloomberg remain efficient and effective – every day. To do so, we partner with our businesses to answer their questions, solve their problems and provide strategic guidance.