Job description


  • Entry level
  • No Education
  • Salary to negotiate


Advisory Regulatory Affairs Officer
[Belgium, full time]
We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay one step ahead in life and in business. We’re proud of that!
Would you like to work for a bank where honesty, integrity and responsibility are valued? Are sustainability, caring for others and thinking ahead part of your NDA? Do you want to make the difference for our customers thanks to our agile way of working? (click on link to see the video Then continue reading because ING might very well be your future employer.
Your role & work environment
Keep ING Belgium´s business safe and be compliant with local and international regulations, while keeping a focus on the easiness and transparency for the customer (internal and external).
The main focus of expertise will be on the implementation of cross bank regulations which impact several stakeholders. The following areas fall into the scope:
•      Know your Customer and tax transparency  (Financial Economic Crime, FATCA, Common Reporting Standard…..)
•      Customer/account Reporting (Eg FATCA, CRS, Bank secrecy)
•      Customer Protection and Privacy legislation ( General Data Protection, Deposit Guarantee and privacy legislation
On top of, The Centre Of Expertise Regulatory Affairs is responsible for:
•      Legal and Tax Operations
•      Regulatory contacts and reporting: Oversight on and ensuring  regulatory compliance of ING Belgium,  reporting to and contacts with the Regulators.
Trusted advisor of Senior Management as an expert in regulatory affairs
Your key responsibilities
Regulatory expertise,  advise and support :
support the organization (tribes , squads and Customer Loyalty Team’s, Safe Business Control Officers etc…..)  with the analysis, implementation and maintenance of cross bank regulations and translate policies into easy procedures  or local “beleid”
give advice and forms a professional judgement over complex cases, with escalation towards 2LOD or other content/Group experts where needed
improve skills and knowledge of employees by developing and ensuring communication and training
guide the organization through complex regulatory processes

Legal and tax operations:
execute complex expert operational tasks related to customer tax legislations. Owner of overarching US withholding processes. This can be broadened to other foreign and local tax regimes.
Coordinates, oversees and is main entry point for contacts with regulators ( audits, on sights, mailbox …). Ensures adequate documentation and repository of all contacts.
Maintain and issue formal documentation on ING Belgium
Regulatory contacts and reporting:
ensure reporting on ING Belgium towards regulatory bodies and/or tax authorities
control the data input delivered by different stakeholders and issues the consolidated end reports over ING Belgium. (FATCA and CRS customer reporting, QI withholding reporting,  Bank Secrecy, Deposit Guarantee Scheme, Anti-Money Laundering and Financial Crime.
gatekeeper of reports issued towards external regulatory bodies
support the organization with  preparing contacts with external regulatory bodies
is point of contact for stakeholders and similar ING Group functions
Control framework - Internal and external sign offs
coordinator of sign off processes related to cross bank regulations
measure and monitors the related risks and assesses against the risk appetite and tolerance
execute E2E controls and quality reviews
perform reviews on sufficiency, efficiency & auditability of key controls
work closely together with Safe Business Officers and 2nd Line of Defence
Acts as trusted advisor and ensures impact
be recognized as a trusted advisor and sounding partner of the (senior) management as a result of having created impact in the business and strong content knowledge
give (strategic) advice to the senior management on regulatory affairs issues and takes care of the implementation in order to reduce the different type of risks
manage proactively stakeholders’ (incl. Senior Management) expectations
We look for
A colleague who is passionate about regulations and eager to reach high compliance standards and

About the company

Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services.

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