Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Kuala Lumpur


Analyst, HR Master Data (Korean speaking) (Job Number: 30143)
We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.
BASF Shared Services Center Kuala Lumpur, was established in 2005. Located in Kuala Lumpur, the shared services center has 620 employees and provides functional services in the areas of Finance, Controlling, Information Services, Human Resources, Environment, Health & Safety, Procurement and Import Export Operations to BASF companies and affiliates in 16 countries across the Asia Pacific region.
BASF has three other shared services centers located in Berlin and Ludwigshafen in Germany and in Montevideo, Uruguay, that cover Europe and the Americas.
Process employees’ master data requests accurately and on a timely manner in SAP in compliance with the service level offering based on Standard Operating Procedure and mutually agreed with the Local Companies.
Analyzing and resolving critical master data related issues and enquiries ensure all unsolved & potential issues are escalated timely with detailed analysis clearly describe to the SA/Group Leads according to escalation process.
Job description
Update employee records accurately and on a timely manner in SAP system
Ensure all processed data are reviewed accordingly and perform 100% master data checking to ensure accurate data are reported
Monitor and manage tickets daily by ensuring that all requests are being ticketed by Service Desk accordingly
Ensure that follow up tickets are attended timely and tagged according to the guideline resulting in shortest resolution time and zero re-open tickets
Manage internal customer expectations by attending and processing customer enquiries and request 
Ensure all issues are captured in the Quality Management System (QMS) accurately in accordance to the QMS guideline on a timely manner
Graduate with a Bachelor’s degree
Working experience:
1-2 years of working experience
Technical & Professional Knowledge:
Candidate with experience in SAP system would be of added advantage
Good customer service skills with an ability to handle multiple transactions and customer requests
Strong processing and analytical skills
Profiency in Korean with written and verbal communication 
Good in written and spoken English communication 
Good understanding of HR principals/ Employee Laws.
Primary Location: MY-Kuala Lumpur-Kuala Lumpur
Job: Human Resources
Closing Date: 18-Nov-2018, 4:59:00 PM
For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.
Join the team and connect with more than 110,000 other minds.

About the company

We create chemistry for a sustainable future

In line with our corporate purpose, around 113,000 employees contribute to the success of our customers in nearly all sectors and almost every country in the world.
Our broad portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. In 2014, BASF posted sales of €74.0 billion and income from operations before special items of approximately €7.6 billion. We combine economic success with environmental protection and social responsibility. Through research and innovation, we support our customers in nearly every industry in meeting the current and future needs of society. We have summed up this contribution in our corporate purpose: We create chemistry for a sustainable future.

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