Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Dar es Salaam


· Job Description:


Installs, investigates and resolves matters of significance with computer software and hardware equipment.

Essential Job Functions

· Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
· Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
· Upgrades system software and hardware components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters.
· Coordinates the installation of client department specific applications and systems. Determines appropriate method for installing applications and systems; resolves matters of significance and implements corrective course of action as needed.
· Installs, tests, upgrades and configures system files and services to enhance performance.
· Utilizes standard corporate tools to record change and problem activities for tracking purposes.

Basic Qualifications

· Bachelor's degree or equivalent combination of education and experience
· Bachelor's degree in computer science, or related field preferred
· Two or more years of experience with computer systems or networking
· Experience working with computer hardware for installation and upgrades
· Experience working with software installation/upgrading procedures
· Experience working with file and system maintenance procedures

Other Qualifications

· Good organization skills to balance and prioritize work
· Analytical and problem solving skills to troubleshoot systems problems
· Communication skills for to communicate with support personnel, customers, and managers
· Ability to work independently and as part of a team

Work Environment

· Office environment
· May require on-call, shift, weekend and evening work

  • education
  • hardware
  • software