Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Singapore


AVP5 - OSPL – Global Markets and ConnectivityRoles and Responsibilities:

- Systems support to prospective/existing Futures client, monitoring of performance with business and incident tracking to resolution, support business with installation, troubleshooting on the desk
- Maintenance of key business IT procedures and perform UAT testing for product/platform enhancement
- Assist to perform Outsourcing Review of Outsourced Vendors on an annual basis and ensure compliance to regulatory and business procedures (e.g. RCSA, RRSA and CSA assessment)
- Manage all incoming enquiries and system issues reported and perform investigation
- Engage various stakeholders including IT, Vendors, Trading Representatives, Clients and Foreign Brokers to ensure all issues are delivered on time
- Liaison for both internal and external audits in Business and IT, as well as handle information requested by Foreign Brokers, Exchanges, Auditors and other Regulatory bodies
- Functional liaison role between Finance, IT, Risk, Operations, Legal, Compliance and CS
- Function as a key point of contact for Market Data Vendors and Exchanges for datafeed administration
- Also provide support other BAU activities of the department as and when required

Reporting to:

- Head of Digital Business


- Excellent analytical skills with an ability to resolve issues independently
- Good stakeholder management and interpersonal skills
- Possess initiative, drive, and ability to work independently and be a good team player
- Good communication skills in written and verbal, with an eye for numbers to help the department manage billing and reporting
- Minimally a degree holder or above, preferably with a major in Business or Finance IT or Computer Science
- Some knowledge of the securities/ futures business would be preferred

  • billing