- Entry level
- No Education
- Salary to negotiate
- San Francisco
Main Duties and Responsibilities:
Assists in the development of mail population segments to meet customer marketing strategies.
Assesses and selects appropriate resources for program delivery.
Serves as project coordinator for program scheduling and fulfillment.
Conducts final quality analysis on programs, reviewing accuracy of output.
Manages multiple accounts and programs simultaneously.
Provides technical consultation in the design and implementation of client programs.
Provides user interface support for self-service batch program fulfillment systems.
Knowledge, Experience and Qualifications:
Associate’s Degree in Business Administration, Industrial Engineering or related field
2+ years Customer Service related experience (Client facing projects)
Solid experience in Boolean Search/writing SQL queries
Excellent English, both oral and written communication skills.
Basic knowledge in generating process documentation
Understanding of systems capabilities, software platforms and processes.
Knowledge of PC office software tools.
Good analytical and problem solving skills.
Good organizational and project management skills.
Strong customer service skills.
Coding experience a plus.
Proven previous job stability, including maintaining long-term work relationships with former employers
Must be able to clear the company’s pre-employment screening
About the company
Experian® is a global leader in providing information, analytical tools and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Using our comprehensive understanding of individuals, markets and economies, we help organizations find, develop and manage customer relationships to make their businesses more profitable.
Specialties: Data, Credit, Data Management, Risk Management, Revenue Cycle Management, Healthcare IT, Healthcare Finance, Automotive Data.