Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • 中国

Description

Choose language for job descriptionEnglishFrançais - Canada
CA-Senior Manager

Job Number: VariousCanadaPosted: Oct. 18, 2018Retail Store
Job Summary

The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It’s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service.

Key Qualifications

Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store
Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results
Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment
Description

As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You’re knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

Additional Requirements

• You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting. • Cross-industry experience is welcome — a retail background is not necessary. • You have a passion for learning about Apple technology and products. • You’re fluent in English (both written and spoken) and the local language. Multilingual ability is a plus. • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

About the company

Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, the Mac and Apple Watch. Apple’s three software platforms — iOS, OS X and watchOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud. Apple’s 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.

Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

Specialties: Innovative product development, world class operations, Retail, Telephone Support.

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