Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Foshan


Contact Center Service and Sales Representative 1 - Credit Card Outbound Foshan HSBC China (Pearl River Delta) : 0000DX5B

Retail Banking and Wealth Management (RBWM)

Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

- To identify customer’s retail needs with sufficient talking skill
- To introduce the right product to customers with correct information
- To fulfill customers’ needs based on their consent
- To deliver the high quality sales and service in the conversation with customers
- To ensure the regulatory requirements are fulfilled in all processes
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial marke


To be successful in the role, you should meet the following requirements:

• Diploma degree or above
• Strong communication, coordination and multi-tasking skills, banking related experience is preferred
• Ability to work in a high-volume, fast paced environment is required
• Excellent communication skills and sense of sales service
• Good Mandarin, English will be a plus.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./RW/*

Issued by HSBC Bank (China) Company Limited

Job Field
: Call Centre
Primary Location
: Asia Pacific-China-Guangdong-Foshan

: Full-time Shift
: Day Job
Type of Vacancy : Country vacancy
Job Posting
: 04-Dec-2019, 07:43:35 Unposting Date
: 01-Jan-2020, 15:59:00

  • retail

About the company

HSBC is one of the world’s largest banking and financial services organisations. We serve around
48 million customers through four Global Businesses:

• Commercial Banking
• Retail Banking and Wealth Management
• Global Banking and Markets
• Global Private Banking

Our network covers 72 countries and territories in Europe, Asia, the Middle East and North Africa, North America and Latin America.

With around 6,100 offices worldwide, we aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

Specialties: Banking, Financial Services, International Finance and Banking, Wealth Management, Corporate and Business Banking.