Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Bucharest

Description

Department
Tehnic

Orange Romania is looking for a new colleague in our CRM Operation

Team in order to own and coordinate all actions related to the CRM

Applications. If you want to grow in a team of professionals and you want your

Work to impact the experience of over 10 million people, you should join our

Team.

Here we believe that if you want to improve yourself, you

Have to believe in what you do.  We do

Our best to create an environment where you can come to work daily with energy

And enthusiasm, aiming to make the best of your work and provide the best

Services for your customers. 

We provide you an environment

Where your ideas can become the next improvements. We like to think we are a

Team in which people are inspired to experience, innovate and reinvent their

Role daily, trying to make the best of their work, create and inspire. A team

In which you have the chance to collaborate with people who share the same

Values and beliefs.

We are seeking for people who:

Show optimism and enthusiasm in their working
And enjoy challenges

Show interest in delivering the best results for
The customer, being able to meet the expectations

Are self-motivated and always desire to learn
And improve

Support others opinions and ideas
Have good communication skills
Show flexibility in relation to other people
Sustain innovation and optimization and are
Always trying to find new  solutions for

Problems

Have very strong problem-solving skills,
Attention to detail and commitment to quality

Are able to work in a (sometimes) stressful
Environment and are able to respect deadlines and track the issues until they

Are resolved

Want to have fun and create new experiences with
A great team

Responsibilities:

Operation and administration of complex
Information systems

Ensure systems availability, performance and
Second level of support

Ensure timely and accurate resolution of the
Incidents

Troubleshooting and analysis for finding the
Root cause of issues

Maintain and improve the Continuous Deployment/Continuous
Integration pipelines.

Install/Configure/Administer CRM Infrastructure
Install, update, document, tune, diagnose and
Troubleshoot internal and third-party applications on production environment

Do preventive and corrective maintenance of  all administered systems
Use proprietary or open source solutions in
Order to automate the deployment tasks or other repetitive actions

Configure and maintain existing CMS (Centralized
Monitoring System)

etc.
Involvement in transversal projects and activities
For:

Requirements definition
Technical solution definition
Acceptance strategy
Operational testing
Implementation of automation/monitoring
Mechanisms

On call support
Requirements:

Bachelor's degree in Information Systems,
Information Technology, Applied Networking, Telecom, Electronics, Cybernetics,

Or other degrees with applicable experience.

This position requires at least 2 years of
Experience in application administration area, with a proven understanding of

Applications at a functional and technical level

Operating systems: Linux
Relevant
Knowledge of:

Linux systems - command line and shell scripting,
Debug and troubleshooting processes, package installations, mounts, LVM, task

Automation

Networking knowledge (TCP/IP, DNS, Routing, etc.)
Ability to diagnose application issues
(Reviewing applications logs, reviewing server stats, etc.)

Application Servers: WeblogicServer,  Jboss, Tomcat,  SpringBoot
WebServers: 
Apache, Nginx

WebServices: API REST, SOAP, WSDL endpoints
Databases: Oracle, PostgreSQL, MySQL
Repositories: Nexus,  Artifactory,  Git
Relevant experience with Disaster Recovery and
Business Continuity procedures and processes

English and Romanian verbal
And written skills

Represents a plus if

You have experience with:

Middleware: Redis, Kafka, Heka, Grafana,
Prometheus, Rundeck

ELK Stack: Logstash,  ElasticSearch, Filebeat,  Kibana etc.
Traffic load balancers: F5 BigIP or other
Traffic management solution

Monitoring tools: CheckMK, Nagios, Zabbix etc.
Container management: Rancher, Kubernetes
Scripting: shell, python etc.
Contact Center technologies: Genesys, BroadSoft,
Etc

ITIL knowledge
We can offer you the possibility

To grow inside a team with qualified members and we will constantly expose you

To new experiences from which you can learn. We offer you a variety of online

And in-class courses which can help you improve your technical skills and also

Your soft

About the company

At Orange we have one priority: provide an incomparable experience!

With its strategic project, Essentials2020, Orange has set itself the task of ensuring it is ever-present to connect every individual to what is essential to them, and to provide a unique daily customer experience by designing the digital services that allow all our customers to enjoy securely what is essential to them.

We will achieve our ambition with five action levers and a single, dynamic approach, as an efficient and responsible digital company:
- Offering enriched connectivity
- Reinventing the customer relationship
- Building an employer model that combines the digital with the human
- Supporting the transformation of corporate customers
- Diversifying by capitalizing on our assets

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