- Entry level
- No Education
- Salary to negotiate
BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies!
No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a
CUSTOMER SERVICE REPRESENTATIVE
with German language knowledge
Who we are?
From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success.
What do we offer?
If you join us as a Customer Service Representative you may have the following responsibilities:
maintaining customer and material master database
entering customer orders and following them up
managing customer requests and queries
logging, assigning, tracking progress of complaints & claims from receipt to completion
interacting with customers and stakeholders in a professional, friendly and efficient manner
facilitating the invoicing process
As a Customer Service Representative you will make a significant impact by:
ensuring a smooth invoicing process by setting up the right vendor and master data
ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products
maintaining our reputation by your professional and helpful attitude towards our customers
being the face and voice of one of the largest global energy company
For a Customer Service Representative role we have the following requirements:
fluency in German,(good English and Hungarian language knowledge is an advantage)
customer oriented approach
flexible, motivated personality
relevant experience in the field of Customer Service or in SSC environment is an advantage
At BP, weprovide the following environment & benefits to you:
a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable
possibility to join our social communities and networks
chill-out and collaboration spaces in a modern office environment
learning opportunities, language courses and other development opportunities to build a lasting career
different bonus opportunities based on performance, wide range of cafeteria elements
life & health insurance, medical care package
company laptop and phone for private usage
opportunity to work from home: up to 2 days / week based on team agreement
Essential experience and job requirements
Other Requirements (e.g. Travel, Location)
Desirable criteria & qualifications
Is this a part time position?
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to
About the company
The world has an ever-increasing demand for energy, and BP discovers, develops and delivers oil and gas across the globe. We’re capturing existing sources while enhancing the potential of renewable and alternative energy. How? By making the most of our world-class assets and investing in new technologies. Above all, though, by recruiting, developing and rewarding talented people. People like you.
Specialties: Upstream – Oil & Gas Exploration & Production, Subsurface, Wells Subsea, Mechanical, Electrical, Process, Civil, Drilling,, Completion & Intervention Engineers, Geoscientists, Professionals in Finance, Business Development, Procurement, Communications etc.