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Ref: req70239

DHL Express Country Manager – El Salvador
Role Purpose:
Leads, develops and controls the business and operations on the country-level to achieve short and long-term financial and operating objectives (profitability, revenue, productivity, market share, deployment of human resources and training activities, budget) in line with the DPDHL strategy under the direction of the NorthCenam District Manager
Main Accountabilities: How will you contribute to the success of DHL?
Provides marked contribution to defining the business strategy of division
Manages business and operations on the country level
Supervises sales, marketing and big operations, and may have responsibility for regional accounting, purchasing, personnel, and / or financial functions 
Manages and takes responsibility for the country-level P&L (EBITA etc.), cost and revenue management; controls / supervises consolidated budget
Explores and exploits growth opportunities
Takes difficult decisions and makes sure that they carried out, properly for example concerning product and market strategy, business development, investments, etc.
Extensively analyzes complex multi-dimensional issues and significantly improves, changes or adapts existing methods and techniques.
Ensures efficiency and productivity
Ensure compliance with policies, procedures, and processes in the different areas of the organization, looking to attain the goals set in the areas for productivity, performance, quality, and profitability.
Ensure that the country develops both realistic and aggressive plans that consider business success and long-term profitability; provide and/or maintain industry leadership in the market through the 'best' service levels.
Have the necessary legal representation to represent DHL to the agencies, organizations, banks, ministries, and other local private and government organizations. 
Ensure an optimal balance between service levels and cost, considering the different plans of the group as a whole, in order to minimize costs and optimize service levels.
Frequent contacts with senior executives within DHL, expert advisor to peers and internal customers, collaborates with senior management to deliver strategic business results, builds collaborative working relationships across groups; evokes loyalty and respect from others.
Approves all major projects including integration projects on the country level
Develops and implements initiatives and processes for business/functional area within overall area of responsibility
Recommends policies, methods, processes, and techniques for the business function based on change initiatives; creates/ conceptualizes new methods, techniques, and/or processes across job areas or functions
Supervises, coordinates, and provides leadership to and reviews the work of professional and supervisory level subordinates in order to accomplish operational plans and results
Recruits and develops the members of the country leadership team; keeps them motivated and coordinates their efforts
Approves key personnel decisions for the country
Handle industrial relations
Ensures performance planning, coaching, and evaluation occurs per policy
Ensure an adequate Labor Environment 
Generates commitment, motivation and enthusiasm to company and divisionLeads and manages team; determines team structure, roles, performance targets in co-operation with functional leaders
Evaluates performance and proposes performance-based compensation for direct staff
Requirements: Do you have what it takes?
Minimum of five years of industry experience specifically in General Management positions, preferably with management experience within DHL
Demonstrated ability to motivate both the Department Managers and staff to effectively translate philosophy and corporate goals
Master of Business Administration degree
Ability to organize, manage, and administer financial, operational, and sales activities across the country
Excellent ability to communicate orally and in writing and in a business setting
Fully bilingual (English - Spanish)
Ability to work under extreme pressure
Organizational and high-level planning skills
Knowledge and experience in the use of computerized systems

Division V3, EXPRESS
Business Unit DHL Express

About the company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

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