Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • HONG KONG

Description

Electronic Trading Operations Representative (FI/FX Project Management) - Hong Kong

Hong Kong
Posted Apr 16, 2019 - Requisition No. 74677

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Who we are:

In global markets, buy-side and sell-side professionals strive to achieve the best execution across multiple asset classes. Our Electronic Trading Operations (ETO) team is responsible for ensuring the implementation, stability, and reliability of those offerings.
We implement new connections and detect, analyze, and resolve issues impacting applications and connectivity with clients, vendors, exchanges, brokers, and ATS venues. We ensure seamless performance with our Electronic Trading platforms through interaction with Bloomberg Product areas, Network Operations, Engineering, and Bloomberg’s clients.
We are ambitious and set ourselves tough business goals. We are a meritocracy, where everyone has a voice - not a job title. Working with people you trust, respect, and can collaborate with is more important than titles or position.
Bloomberg is so much more than the products and services we deliver to our customers. We use data and analytics to organize, understand and improve our world.
Who you are:

You come to work with a purpose. You work fast and hard, understand what urgency means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn, and deliver the best service possible.
What’s the role?

As a key member of Bloomberg's Electronic Trading Operations team, you'll be responsible for implementing new electronic trading connections for our customers, ensuring a transition process post sale through to solution go-live. You'll also be the trusted authority troubleshooting and resolving issues impacting the businesses we support and our clients directly and be essential in minimizing impact and mitigating financial risk for our clients.
The projects you will primarily be a part of will involve a multitude of proprietary and third party systems as well as a wide range of security types including:
Fixed Income (FIT): Bonds, Interest Rate Swaps, Credit Default Swaps, Repo, Mortgages, Emerging Markets, Money Market and MUNIs
FX and Commodities (FXGO): Spot, Outright, Swap, Deposit, NDF, FX Options and Algos
We’ll trust you to:

Build, certify, and support new FIX connections, configure applications for these connections, and complete post-production testing across multiple asset classes with an emphasis on Fixed Income and Foreign Exchange (‘FICC’) products, working closely with clients and vendors
Analyze and troubleshoot issues related to our Electronic Trading products
Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
Handle client communication using language appropriate for non-technical users
Liaise with Bloomberg’s clients and our internal Product, Tradedesk, and Engineering groups to handle client expectations and expedite project completion
Partner with Engineering and Product development teams to design and implement future system and product changes to prevent production incidents and streamline implementations to reduce time to market
Design improvements to existing and new Configuration, Monitoring, and Troubleshooting Support tools
Examine root cause statistics and help develop metrics for internal consumption and trading system benchmarking
You’ll need to have:

Knowledge of the Fixed Income and Foreign Exchange markets and workflows
Experience in similar application certification or support roles with a consistent track record of delivering client solutions
Good project management skills for delivering short term customer driven projects and larger scale implementation requests
Business level proficiency in either Mandarin or Cantonese
Demonstrated knowledge of FIX message protocol
Experience in UNIX and Linux operating systems and commands, troubleshooting LAN / WAN, and in Middleware connectivity (TCP/IP, MQ, UDP)
Proven history of solving complex problems with a keen eye for detail
A willingness to learn and apply knowledge
Superb communication and client facing skills
An ability to handle your time effectively and multi-task in a fast paced environment
Excellent communication skills and effective prioritisation and time management skills
Ability to remain calm under pressure, to

About the company

It takes a force to run an organization with more than 192 offices and nearly 19,000 people. We are that force. And we’re always looking for smart people to keep our engine running.

Our roles vary, but the one thing we all share is a commitment to helping Bloomberg remain efficient and effective – every day. To do so, we partner with our businesses to answer their questions, solve their problems and provide strategic guidance.

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