- Entry level
- No Education
- Salary to negotiate
This position is accountable for installing, inspecting, maintaining, troubleshooting and repairing customer equipment.
The incumbent will maintain, retrofit, and provide technical support for all Schneider products, both in the shop and on site.
Work on competitive equipment may also be part of the role.
FSR will instruct customers on the operation and maintenance of equipment.
He will provide technical instruction and guidance to new and less experienced FSR. He will perform warranty and recall work. Test circuits and equipment utilizing various tools and machines such as computers, software, workstations, circuit diagram, etc. Analyze malfunctions in equipment and interpret
maintenance manuals, using knowledge of systems and electronics to isolate and correct issues.
Provide outstanding customer service
Advise customers on best practice, new services and upgrade opportunities
Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.
Perform Preventive, scheduled and unscheduled Maintenance on equipment
Track Installed Base (serviceable assets)
Submit Opportunity Detected during his interventions
Leads or contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, …).
Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.
Perform basic audits of customer’s electrical systems and equipment.
Document all required information for each site (technical report)
Get signature from customer for acceptance after the execution of the on-site work
Provide daily and accurate time and expense for each customer intervention
Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
Jan 1, 2019, 4:59:00 PM
About the company
Schneider Electric SE is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management. It is headquartered in Rueil-Malmaison, France and is also based at the World Trade Center of Grenoble.
Schneider Electric is the global specialist in energy management and automation.
Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.