- Entry level
- No Education
- Salary to negotiate
The Field Services Outside Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer's electrical equipment installed at the customer’s site. The OSSR is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions. This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target. The FSS develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. Creates FS Service proposals, and close them facing the customer. He/she interacts with the account manager from the BUs, and also with FS ISSR and FS Operational Marketing. He/she will have to increase the mix of Service Plans sales as a top priority.
Develops account profiles and executes the sales plan.
Applies market and account skills necessary for dealing with specific target audiences.
Identifies and contacts potential customers or prospects, either existing or new.
Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery, etc.)
Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
Provides monthly forecasts and summaries in a timely manner.
Participates in the preparation of analysis and reports on field service performance.
Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
Educates customers on all SE products and services with special attention on Recurring and digital Offers
Provides mentoring, coaching and guidance to other sales employees
Coordinates and/or attends trade shows and marketing/sales seminars as needed
FS Sales Team, Customers, FSVP, FS Operational Marketing, Inside services sales, BU/Country account managers, Business developers, Services Bureau
The successful candidate should have a bachelor degree and 3-10 years technical sales experience.
Inside sales or CCC experience is a plus
Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
Excellent verbal and written communication skills including C-level customers
Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
About the company
Schneider Electric SE is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management. It is headquartered in Rueil-Malmaison, France and is also based at the World Trade Center of Grenoble.
Schneider Electric is the global specialist in energy management and automation.
Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.