Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Kraków


Who You’ll Work With
Cisco Capital seeks a Center of Excellence (CoE) Specialist for our Krakow Operations Center. We are seeking an individual who is highly flexible, comfortable with large amounts of information, adept at handling expectations, and able to set and adjust priorities as needed while working with sales and other internal organizations as well as customers. This is an excellent chance to develop your skills as part of an organization that has an impact across the enterprise, while opening a variety of career advancement opportunities with a leader in today's networking technology industry.

What You’ll Do
The scope of this role encompasses transactional management of individual work with a high degree of emphasis placed on customer service and service delivery. Primary responsibilities are directed towards individual assignments with cross-team/territory teamwork to achieve team, territory and theater targets. You may be assigned to work on one or more Cisco Capital CoE teams as business needs vary and to expand on your knowledge base and experience.
Payment Team (Wire transfers, InterCo SAFs, Blind Discounts, Order Release, VARBID Recon)
Prepare and provide partner funding notification reports (automated).
Prepare and process supplier/customer payment requests.
Store final funding package and maintain payment logs.
Ensure appropriate GL codes and commission details are assigned.
Apply credits/debits in Oracle and in system as appropriate.
Validate/Activate VAR status and wire details.
Act as a Subject Matter Expert and a single point of contact for related issues.
Prepare and deliver controller notification reports.
Release Cisco Capital orders from Cisco credit hold.
Reconcile VARBID invoices.
Validate Variable Usage report
Prepare variable billing template
Assistance with Annex A creation
Processing deferrals
Asset Data Team
Receive/input partner invoices & credit memos
Input Invoice/ credit memo details into the system.
Research discrepancies.
Resolve any issues which may prevent completed input.
Update asset details in system for lifecycle changes: location, termination/buyout, serial numbers, equipment changes, etc.
Provide asset detail reports as needed.

Who You Are
BA/BSc University degree (or equivalent).
3 years’ work experience in Finance, Accounting, General Business, or Customer Service.
Leasing operations knowledge and experience, or relevant experience in commercial lending environment.
Proficiency in English.
General computer knowledge with the ability to learn/navigate complex tools & processes.
Strong Business to Business communication skills (both written & verbal).
Attention to deal/ Accuracy is imperative.
Capability to be a liaison between multiple departments around the globe.
Strong business math skills with a good customer service attitude.
Intermediate to Advanced Excel Skills.
Ability to present, organize, and convey complex problems or issues within and across other functions and with client groups.

Why Cisco
At Cisco, each person brings their unusual talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us!


About the company

At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.

We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.

Learn why Cisco is a great place to work and what we offer you.

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