Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Taguig

Description

Description:

Global

Compliance and

Reporting

is

an integrated

suite

of

T
a
x

and

Accounting

services

that

EY

provides

to

our

multinational

clients.

GCR

offers

the

ease

of

managing

c
o
mpliance

&

regulator
y

filings

b
y
:

a)

T
a
k
in
g

care

of

the

complexit
y
of

regulator
y

affa
i
rs

across

multiple

jurisdictions

b)

Centrall
y

managing

the

global

compliance

and

reporting

activities

c)

Controlling

the

cost

of

managing

compliance

across

various

countries

Each

client

is

referred

to

as

an

engagement

and

the

GCS team

is

responsible

for

ensuring

the

delivery

as

per

the

service

level

agreements.

G
l
obal
l
y,

tax

and

accounts

preparation

activities

are

conducted

mostly

in

the

local

countries

and

hence

requires

a

wide

network

of

EY

professionals

to

work

together

to

deliver

to

the

client

expectations.

A

central

team

(GCS)

works

with

this

global

network

of

EY

professionals

to

ensure

client’
s

compliance

and

reporting

obligations

across

the

globe

are

met

on

time.

The

GCS

team

project

manages

the

engagement

and

together

with

the

client

facing

teams

in

Americas,

EMEIA

and

Asiapac

forms

the

service

management

office

for

the

client

Job

purpose:



Handle

a

portfolio

of

GCR

clients

and

a

team

of

anal
y
sts



Act

as

the

first

point

of

escalation

relating

to

qualit
y
and

service

delivery



W
o
rk

w
ith

Global

Engagement

Managers

and

Coordinators

to

ensure

engagements

are

managed eff
e
ctivel
y

and

efficie
n
tl
y



Understand

client

requirements

and

ensure

engagement

processes

meet

requirements



Identif
y
pain areas

in

the processes

and

create enablers

to

overcome

process

issues



Appl
y

project

management

concepts

to

manage

engagement

delivery



Monitor

and

flag

engagement

and

people

issues

to

local

and

engagement

leadership



Identif
y

service

deliver
y
and process

gaps
w
hich can

be

fixed

to

improve

service

delivery



Consult

with

offshore

teams

on

best

practices

for

engagement

set

up

and

management



Responsible

for

the

customer

satisfaction

scores

of

the

portfolio

People

aspects:



Act

as

the

SPOC

for

the

respective

client

facing

teams



Manage

service

deliver
y

expectations

for

y
our

engagement

portfolio



Develop

engagement

management

knowledge

of

individuals
w
orking

on
y
our

portfolio



Conduct

trainings

on

client

and

engagement

management

concepts

to

w
ider

teams



Net
w
ork

with

off-sh
o
re

teams

to

create

and

maintain

good

relationship



Revie
w
engagement

deliverables

and

coach

staff

members

on

best

practices



Identif
y

training

gaps

for

self

and

team

and
w
ork
w
ith

leadership

to

bridge

gaps

T
e
c
hn
i
c
a
l

skills

requirements:

W
e

are

looking

for

candidates

with

the

follo
w
ing:



2

to

4
y
ears

of

total
w
ork

experience



Understanding

of

backend

financial

processes

of

a

compan
y



Bachelors or
Master’s
degree, preferabl
y
Commerce or Business managem
e
nt



Experience

in

working

in

a

multi-cultural

and

team

environment

Y
ou

w
ill

need

to:



Have

excellent

interpersonal

and

communication

skills

-

both
w
ritten

and

oral



D
e
monstrated

team

management

and

coaching

capabilities



D
e
monstrate

strong

organizational

skills

About the company

A multinational professional services firm headquartered in London, United Kingdom. It is one of the "Big Four" audit firms and is the third largest professional services firm in the world by aggregated revenue in 2014.

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