Job description


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  • Cyberjaya


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Global IT Principal Systems Specialist/Analyst
Ref: req70301
Work Location: Singapore / Malaysia (Contract will be based on candidate's location)
Overall Role Purpose

To be accountable for overall project's technical/technology direction and management of the technical/technology implementation in a project.
To the roll of specific Global Convergence projects on time and in budget while ensuring it meets DHL technology platform & requirements.
To provide technical leadership with respect to leading-edge IT development technologies
To drive implementation of technically complex migrations & integration solution and transition projects
To provide technical input on design, development, implementation for major solutions

Project Team Management
Lead and manage DIRECT REPORTS (building a highly motivated team with strong IT capabilities/skillset).
Lead and manage Project team (internal or external) with responsibility for project management at the Domain Application level (Applications spanning the whole domain rather than part of the Domain) IT Systems Development, Configuration & Testing
Accountable to provide project's technical directions, with respect to leading-edge IT development technologies in the specified technology area.
Has complete accountability on technical input into the design, development, implementation of major solutions, and where necessary technical direction provided to direct reports.
Owns the configuration and Implementation of IT systems using the agreed technologies components (e.g. SOA)
To accountable (own) the completeness and accuracy of the technology section of the Non-Functional Requirements
Provide leadership the team to ensure suitable solutions are designed for Non-Functional Requirements
To own (be accountable for) the Technology direction of the IT system deployment process.
Meet project milestones and budget
Ownership of Technical Quality assurance and testing for solution within the scope of the domain.
To own technology component testing - targeting to achieve first time BETA/UAT (technology component) pass
Technology, Touchpoint, People and Processes
To own the alignment between the project's technology and the EGAP direction
To own the alignment between the project's technology and the DHL technology platform (e.g. SOA)
Monitor the emergence of new software development technologies and methodologies and where appropriate apply it to the software development process
To own and drive implementation of technically complex migrations & integration solution and transition projects
To own the management of technology issues and risk mitigation during software development life cycle
Build an effective relationship with internal and external stakeholders
Application & Deployment Coverage Scope
Primary Applications focus will be DOMAIN APPLICATIONS where roles' specific technologies (as attached) are applicable
Primary (Beta) deployment focus for IT Services will for TIER 1 countries
Able to manage multiple deployment concurrently


Divisional experience is not mandatory but will be an asset
At least 8 to 10 years work experience in IT
5 to 8 years work experience in Software development & implementing project (for SA) or in implementing role's specific technologies in projects (for SS)
At least 2 years working experience in technologies relevant to the role (which is attached)
Mandatory at least 1 year experience in system analysis (e.g. developing requirements specification) or implementing technology components (for System Specialist role)
Preferably experience with Portal, mobile development & wireless technologies
Others: passion for technology; good communicator, team player, positive and can-do attitude
Knowledge and/or working experience in a cross-cultural environment is desirable
Degree/Diploma in Computer Science or IT
Able to work independently (e.g. individual contributor) as well as in a team (e.g. group contributor)

Facts and Figures

Division EXP - IT Demand Asia Pacific ITServices Cyberj
Business Unit DHL Express Regional Office Asia Pacific
Location Cyberjaya Selangor
Job Type IT
Career Level Professionals
Responsible for
Reports to GBIT Sub-Domain Managers
Hire Date
Employment Type Permanent Full-Time
Contract Type
Working Hours
Shift Requirement None
Relocation Offered
Travel Required
Travel Extent

About the company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

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