Job description


  • Entry level
  • No Education
  • Salary to negotiate


Your Working Environment

The Global Know Your Customer (KYC) organisation is a new organisation within the COO domain. Their purpose is “Enabling people and organisations to use our banking services by ensuring a compliant and competitive KYC ecosystem.” Through an innovative and transformational approach, financial crimes, such as tax evasion and terrorist financing, are prevented or detected on a global scope. The Global KYC organisation consists of a Centre of Expertise, the Delivery Tribe and KYC Operations. By integrating all KYC related capabilities into one functionally steered organisation, the global implementation and standardisation of the Global KYC Digital Service Platform is supported.

This Platform consists of processes, enhanced controls, shared solutions and optimised operations processing across all of the business lines. The Platform helps us to achieve a more robust KYC environment that will strongly contribute to ING’s overall response towards more stringent regulatory requirements in this area and beyond.

The Global KYC organisation is a 1st line department providing the ING business and functions with guidance, standardised solutions in the area of various KYC related regulations (on process, control, and digital solutions, etc.) as well as support to realize operational excellence.

The Global KYC Delivery Tribe is part of the Global KYC organisation within ING COO. You will be involved with the development of state of the art solutions on socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 36 million ING customers. Through this, we will be able to deliver our customers an optimal KYC experience, whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.

The Global Delivery Tribe consists of Squads, which are built from high-performing teams consisting of 5 to 9 people. Squads are self-steering, autonomous, multi-disciplinary (BusDevOps, or a subset of these disciplines) teams with a fixed mission and purpose and take the full responsibility and ownership of end-to-end processes. Team members are 100% dedicated to the Squad and have preferably all required expertise to deliver their purpose. Squads prioritise their delivery via a backlog.

As Risk Assessment Specialist / Customer Activity Monitoring Specialist you will be responsible for:

The execution of CAM/PTM Risk Assessments so as to identify inherent and residual risk exposures at group level, both annually or ad-hoc
Maintaining global generic alert set and have an overview of consistency across locations around scenario’s, alert definitions and thresholds applied for each instance
Aligning with FCRM team (solution delivery team) around business requirements to determine if original expectations are met
Obtaining sign-off for alert definitions and scenarios (compliance & business owner)
Collaborating with Global COE teams to inform improvements in setting of methodology, approach and minimum standards and alignment to policy requirements and risk appetite
Your key activities will be:

Research on CAM Modus Operandi to enable effective design of alert (controls) to minimise risk exposure.
Working in collaboration with Compliance, Center of Expertise (CoE) team to identify emerging risks and revisions to methodology, standards and approach.
Provide insights into key trends, management information (KPI and KRI) used to inform formal reporting to regional and global committees
In partnership with the FCRM team; assess testing results in order to gain assurance that revision of alert continues to meet original expectations.
Remediation of control gaps identified during risk assessment, monitoring, and/or testing routines using the designated issues management methodology
Partnering with in-region compliance and CoE to manage regulatory change
You fit the following profile:

Extensive experience of at least 8 years in a Financial Economic Crimes (FEC) Compliance, role at international banking institution or a global consultancy firm
Experience working with internal audit and regulators
Fluent in English
Have (international) experience in complex organisations and a bird’s eye view and

About the company

Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services.

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