Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Copenhagen

Description

We are looking for a tech-savvy Help Desk Technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a Help Desk Technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.


To be a successful Help Desk Technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance. You should also have excellent interpersonal and communication skills.


Help Desk Technician Responsibilities:


Responding to queries on the phone, via email, in person, or through remote access.


Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.


Training computer users.


Training other staff on troubleshooting and diagnosing problems.


Gaining feedback from customers to improve training methods.


Writing and editing training manuals.


Running reports and analyzing common complaints and problems.


Help Desk Technician Requirements:


An Associate's degree in computer science or related field.


A strong working knowledge of computer systems, hardware, and software.


Good problem-solving, analytical, and team-working skills.


Excellent communication and interpersonal skills.


An openness to learning new technologies.

  • access
  • hardware
  • software

About the company

Accounting, Finance, Tax, Banking, HR.
Finance Funnel are a recruitment agency with a niche expertise in the the accounting and finance field. We specialize in the Accounting-Finance staffing of professionals for direct hire, contract and temporary positions throughout Denmark.
We know that accounting and finance candidates often struggle to find compensation for their skill set, but trust our recruiters at Finance Funnel to find the perfect position for you.