- Entry level
- No Education
- Salary to negotiate
NBFI RSM - Netherlands - 90231406
Posting Range:8 Apr 2019 - Ongoing
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.
Our two clearly defined divisions, Barclays UK and Barclays International, provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.
Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities which we serve, with access to a prosperous future.
We are an equal opportunity employer and we are opposed to discrimination on any grounds.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
About Barclays Bank Ireland (BBI)
In light of the UK’s decision to leave the European Union in March 2019, Barclays Bank Ireland, where we have a banking licence and have operated for almost 40 years, provides a natural base for Barclays to continue passported activity and ensure we preserve our clients’ ability to transact with Barclays in a seamless way. Barclays is engaged with its regulators to extend BBI’s activities to incorporate its Corporate and Investment Banking businesses across its existing European branch footprint.
Whilst we need to remain flexible in our approach in line with feedback from regulators, on-going UK and EU negotiations and client and market responses, we planning to create a number of new roles across both front office and infrastructure areas in Ireland and a number of our EU locations, to support the running of the expanded BBI business and entity.
About International Corporate Banking
International Corporate Banking provides comprehensive commercial banking, financing, trade and payment solutions to global businesses with an annual turnover of over £6.5 million, and manages the Corporate Bank’s relationships with International Corporates, Banks and Non-Bank Financial Institutions (‘NBFI’).
Overall Purpose of Role
As a Relationship Support Manager you will be a member of the NBFI Coverage Team developing and maintaining relationships with a portfolio of global NBFI and Dutch NBFI customers. You will assist the Relationship Directors with product knowledge, sales research, and customer relationship development, research into solutions to meet customers’ needs using market and industry information and risk management for the portfolio.
As a Relationship Support Manager your main responsibilities will include:
Sales & Service 75 %
Act as first point of contact for client names and to provide cover in the Relationship Director’s absence.
Provide day to day service provision for customers.
Co-ordinate introduction to and from other areas of the Barclays Group where appropriate and monitor outcome.
Assist with development of, and revisions to the Client Relationship Plan.
Preparation and implementation of strategic campaigns.
Work with Relationship Directors to identify potential new customers and maintain database of potential customers.
Maintain our Salesforce records and pipeline. Generate and monitor leads and update leads on Salesforce.
Lead the on boarding process for new clients or new products to existing clients. Ensure that new/existing clients and products are set up on relevant systems.
Work with KYC team to obtain all relevant KYC documentation. Complete all required KYC refreshes across the portfolios.
Prepare client meetings presentations, engaging product specialists where appropriate.
Prepare information for and attend customer
About the company
Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.
We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.
Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.