Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Kuwait City


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Operations Specialist - LFR
Ref: req76663

Job Purpose:

Processes, handles and distributes all required documents in the receiving areas
Performs booking and booking optimization according to internal guidelines as defined by Product
Performs delivery arrangement
Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirement
Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
Interacts with Customer Service, Product, and Global Service Centers, if required
Executes customs entries and performs customs security filing
Conducts classification of goods based on information provided by the customers
Works on post clearance modifications
Performs archiving of customs documents
Updates customs shipment information
Interacts with Customer Service, Product, Customs Officers, and Customers if required
Main Accountabilities

Executes customs entries and performs customs security filings in adherence to
Internal procedures and latest local customs regulations
Conducts classification of goods based on information provided by the customers
Ensures completeness and correctness of paperwork
Works on post clearance modifications
Performs archiving of customs documents based on legal requirements
Updates Customs shipment information and physical status
Resolves customer issues, handles and solves incidents (e.g. escalations,disputes)
Interacts with Customer Service,Product,and customer if required.
Functional Experience

Knowledge of imports / exports documents
Good knowledge of imports exports / procedures
Minimum O'Level qualification
Knowledge of freight forwarding business
Good administration skills
Cooperative working with others to achieve targets and objectives
Responsibility and capacity to keep commitments
Compliance with the intent of policies, procedures and agreements
Geographical Experience

Knowledge of the industry, working areas and stakeholders - shipping lines, CFS, transporters
Extensive knowledge of customs requirements
Extensive knowledge of SIMBA system,Kentrade usage
Results driven and attention to details
Diligent attention to details
Education / Qualification / Certification Requirements

Bachelor of logistics, customs or relevant business major.
Language Requirements

Arabic - Excellent
English - Excellent

Functional Competencies

Ability to work under pressure
Strong problem-solving mentality
Extensive knowledge of OFR \ AFR Import Operations
Good administration skills
Results driven and attention
Facts and Figures

Division V2, Global Forwarding, Freight
Business Unit DHL Global Forwarding Kuwait
Location Kuwait City - اَلْكُوَيْت
Job Type Freight Transportation
Career Level Professionals
Responsible for
Reports to LFR Manager
Target Hire Date 4/30/2019
Employment Type Permanent Full-Time
Working Hours
Shift Requirement
Relocation Offered
Travel Required
Travel Extent
Work Permit Required No

About the company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

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