- Entry level
- No Education
- Salary to negotiate
Product Consultant is responsible for articulating Experian product proposition values in custom solutions. This role leads the functional requirements and solution development for applying Experian product range to satisfy client needs.
This role will :
Work with Business Consultants and Project Managers to understand and analyze client requirements
Input and consultancy to business consultants in meeting the Business Requirements via Experian product range
Ensure clear documentation of business requirements and traceability matrix on projects
Running High Level Design Reviews with Business consultants through to sign-off
Detailed Solution Design and Low Level Design Document (LLD)
Issue resolution and product reference point to support the project delivery of completed design
Strategic Reviews, Strategy Design Document
Work with Technical Consultants to design solution as per client needs
Lead Delivery Analyst throughout project lifecycle.
Review solution efficiency and continuously improve solution design and development approach
Develop expertise in product knowledge, technical knowledge, and industry and process knowledge in relevant product area
Maintain a thorough understanding of marketplace, competitors and industry trends in order to identify new business and marketing opportunities
Ensure documentation and knowledge materials are fully compliant and appropriately updated and distributed
Respond effectively to product functional questions received via RFP, and provide effort estimation in alignment with Experian SDLC process.
Serve as a bridge between business consultants, technical consultants and delivery analysts to ensure common understanding of client requirements.
Present solutions to customers in the form of custom product demonstrations and presentations
Provide the "voice of the customer" to Portfolio Support Group, Product Development team and senior management to ensure solid value propositions for solutions
Ensures issues are identified, tracked, reported on and resolved in a timely manner.
Works with Project Manager to identify required changes.
Communicates needed changes to development team
Assists in enforcement of project deadlines and schedules.
Communicates and applies project standards.
Manages resources in accordance with project schedule.
Understands the components of running a fiscally successful project
Assists in the facilitation of team and client meetings.
Delivers informative, well-organized presentations.
Understands how to communicate difficult/sensitive information tactfully
Identifies critical issues with ease.
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
Senior Consultants may be asked to pitch at “C” level
Assist the management for new recruitment and candidate interview.
Qualification and Experience
Knowledge in Workflow, Strategy Management, Customer Management, Policy Rules Applications, Collection Management and big data solutions
Knowledge of all phases of software development including requirements analysis, design, coding, testing (integration, user, and performance), debugging, implementation, and support
Sound knowledge in the application of SDLC process for specific project nature
Excellent English oral and written communication skills, able to influence stakeholders.
Strong presentation capabilities.
Strong problem solving and analytical skills
Bachelor’s degree or equivalent experience.
10 years’ delivery or solutions experience gained from within Experian or from a consultancy role in other companies.
Strong exposure to the financial services industry, with the benefit of having knowledge of how collections processes work within the industry.
At least 5 years’ experience in a team lead role
Ability to travel
Best practice key contributor
Consistently delivers high-quality services to our clients.
Seeks and participates in development opportunities above and beyond training required
Key contributor in the field of Innovation
Pushes creative thinking beyond the boundaries of existing industry practices for continuous improvement
Manages the process of innovative change
Mentors those with less experience through informal channels
Trains other innovators through both formal and informal training programs
Suggests areas for improvement in internal processes along with possible solutions
Generates enthusiasm among
About the company
Experian® is a global leader in providing information, analytical tools and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Using our comprehensive understanding of individuals, markets and economies, we help organizations find, develop and manage customer relationships to make their businesses more profitable.
Specialties: Data, Credit, Data Management, Risk Management, Revenue Cycle Management, Healthcare IT, Healthcare Finance, Automotive Data.