Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Singapore


The Project Manager works on projects assigned by Head of Digitisation that may be initiated by IT or the Business Units in NTUC Income that he/she supports. He/She is expected to perform a wide range of duties including the following:


- Provide strong leadership, direction and guidance to the project team, and able to work well with business, technical managers, vendors to ensure business capability provided conforms to user requirements, while adhering to overall IT architectural roadmap

- Responsible for procurement, vendor and contract management for in-house or outsource implementation and consulting partners

- Responsible for budgeting and spend management of projects under your charge

- Responsible for all-levels of stakeholder management within IT, vendors and users for projects involved (from C-level / EVPs, SVPs, to working levels)

Plan the Project

- Define the scope of the project in collaboration with senior management

- Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project

- Determine the resources (time, budget, resources, equipment, etc) required to complete the project

- Develop a schedule for project completion that effectively allocates the resources to the activities

- Build up project cost benefit analysis / justification for approval

- Review the project schedule with senior management and key stakeholders and all other staff that will be affected by the project activities; revise the schedule as required

- Set up Working Committee and Steering Committee (where appropriate) to manage, monitor and get directions on the progress of the project

- Determine the objectives and measures upon which the project will be evaluated at its completion

Staff the Project

- In consultation with supervisor, recruit, interview and select staff and/or initiate proposals (for a tender) or work with supervisor for outsourced vendors required for the project activities. This could involve working with teams or people outside of IT or NTUC Income (e.g. IT Vendors and suppliers)

- Manage project staff and/or team members according to the established / approved project structure.

- Brief, update and orientate all project personnel on the organization and the project

- Put in place and manage contracts that are put in place to support and deliver the project. This includes and is not limited to contracts with vendors for IT hardware/software, resources to work on the project as appropriate and liaising with the relevant personnel for any logistic support which the project may require.

- Project teams will be sized according to scale of the project and can range from 5-20 or more, which can be dedicated to the project or seconded on a full-time or adhoc basis in accordance with the project needs.

Implement the project

- Execute the project according to the project plan

- Maintain forms, templates and records to document project activities

- Set up Project team dossier / central repository to ensure that all project information is appropriately documented and secured and available for sharing to the appropriate team members / stakeholders

- Monitor the progress of the project, keep updates and make adjustments as necessary to ensure the successful completion of the project

- Document risks and issues, manage and escalate to the appropriate personnel / team to ensure effective support for project is provided

- Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project

- Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards

Control the project

- Lead and presents regular status update on the project for project sponsors, business unit's management and key stakeholders

- Communicate with sponsors as outlined in project objectives and targets

- Monitor and get approval for all budgeted project expenditures

- Monitor project expenses, cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)

- Manage all project funds according to established accounting policies and procedures

- Ensure that all financial records for the project are up to date

- Update project spending status to Head of IM Apps and Project Sponsors

Evaluate the project

- Ensure that the project deliverables are on time, within budget and at the required level of quality

- Evaluate the outcomes of the project as established during the planning phase, actual implementation issues

- Project closure - Build learning lessons from actual project implementation, review and make recommendations for future project improvements


- Degree holder in Information Technology, Info Systems or equivalent

- At least 5 years' experience in managing projects, and a proven track record of successfully leading and delivering systems implementation

- Solid project management and facilitation skills. Able to manage multiple projects

- Strong communication and writing skills, managing key stakeholders and project sponsors

- Successful track record of delivering projects, and e-Commerce related projects will be an advantage

- Good understanding of insurance business and variety of insurance IT solution, or banking industry

- Experience in Agile methodology will be an advantage

- PMP, CITMP, or PRINCE 2 certification is a plus


  • ms project
  • project manager