Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Kuala Lumpur


Relationship Manager, Employee BankingAbout Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


1) Connect and explain

- Connect with identified prospects
- Explain proposition and requirements in full

2) Prepare and set up

- Pre-send product bundles description and banking proposition
- Conduct remote KYC
- Collect all documents (digital) required for account opening and pre-fill forms

3) Meet, deep sell & train

- Meet in person (Ensure Priority Banker joins if Affluent)
- Listen and determine further needs
- Setup anchor products
- Initiate discussion to cross-sell
- Educate and conduct initial setup for online, ATMs, client centre and store

4) Activate

- Conduct fulfilment
- Pass on referrals of other products to respective specialists


To ensure customer satisfaction through rendering of customer value proposition and excellent service in the banking solution that meet their needs

- To acquire and grow Payroll or Employees Banking (EB) Accounts

- To cross sell multiple RC products to acquired Payroll/EB base

  • payroll
  • relationship