Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Manila


Securities Ops Service SpecWells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website .

About the Group

Wealth & Investment Management (WIM) provides a full range of personalized wealth management, investment and retirement products and services to clients across U.S. based businesses including Wells Fargo Advisors, The Private Bank, Abbot Downing, Wells Fargo Institutional Retirement and Trust, and Wells Fargo Asset Management.me3

About the Role

Performs a variety of operational tasks for highly complex securities or cash related transactions or processes that require expert knowledge of unit functions and systems. Duties may include: differentiating, processing, and reconciling transactions; and performing a variety of balancing tasks; Able to handle critical production or escalation issues; Act as liaison to other internal departments, including technology groups and external sources; Provides department level reporting using multiple sources; May create and/or maintain databases; May define user requirements and contribute to production and workflow improvements; and create or revise departmental procedures; Provides training or work direction for staff; Provides back-up for numerous department functions; May lead and/or participate in department projects; May address compliance and corporate governance issues for the department; May have extensive customer contact; Works under minimal supervision with some degree of independence.

Key responsibilities will include:

- Actively participate in department's rotation schedule
- Assign all differences accurately and on a timely basis
- Ensure the internal and external pass rate is adhered
- Finishes one's tasks as per agreed SLA
- Look after the process delivery overall
- Make sure work is allocated among all the team members equally
- May create or revise departmental procedures
- Provide floor support
- To adhere to all the processing cutoffs
- To be able to escalate discrepant queries/responses any issues to the supervisors in a timely manner
- To maintain self-performance at agreed upon levels
- To utilize the downtime to work on additional tasks assigned by the supervisors
- Trade processing / Trade Settlements/ Corporate
- Action/Mutual funds/ Reconciliation / and the like
- Respond to internal inquiries in a timely manner
- Able to handle critical production or escalation issues
- Act as on-going training and information resource for other team members where needed
- Second level checker/reviewer if required
- Be a part of key initiatives at a process level
- Find opportunities to improve current process 3 Work on self-development
- To be able to identify at least one value addition to the process
- Provides department level reporting using multiple sources
- Reviewing time sensitive and/or complex documents; creating or revising departmental procedures
- Act as liaison to other internal departments, including technology groups and external sources

Market Skills and Certifications

Desired Qualifications:

- Bachelor's Degree graduate
- 4 to 6 years of relevant experience (handling voice process)

- Strong accounting Knowledge
- Knowledge on Securities/Financial Markets
- Good problem solving and analytical skills and numerical skills
- Good oral and written English
- Good typing skills
- Should be willing/flexible to work in rotational shifts or night shifts if required
- With experience of interacting with US customers
- May create and/or maintain databases

Preferred Qualification:

- Financial services related certification/Mutual Fund/Financial Market Courses will be a plus point

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.



  • accounting
  • typing