Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Cyberjaya


Senior Associate, AU POS & ART Job Summary:

1.Process authorized POS transactions within as per the agreed Service Level Agreement (SLA)

Key Responsibilities

- Process all Life change requests received as per stipulated requirements
- Guide and buddy new Associates
- Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded
- Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities
- Attend & get certified for development plans identified to upgrade authority limit/ up skilled and personal development Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
- Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded.
- Ensure all task and activities are recorded in AOM accurately and promptly.

- Ensure that the quality, including presentation and accuracy of service provided, meet or exceed our customer and business partners' expectations.
- Ensure that the productivity meet or exceed defined minimum performance standards.
- Ensure that the tardiness meet the benchmark

Job Requirements:

- Education - Fresh Graduate(s) of Degree

Experience - 2 years working experience for STPM holder(s) or Diploma

Others - - Proficient in both written and spoken English
- Proficiency in MS Office
- Must be willing to work long hours, weekends and public holiday if required
- Experience in Data Processing/Entry is an added advantage
- Prior working experience in Group Insurance operation and LOMA holder will be an added advantage
- Experience in Data Processing/Entry is an added advantage
- Applicants must be willing to work in Cyberjaya

  • economists and finance