Job description


  • Entry level
  • No Education
  • Salary ZAR28,000.00 - ZAR32,000.00 gross per year
  • East London


Service Desk Analyst, First Line Support Engineer, Helpdesk Analyst, Legal IT, Law Firm, London

Service Desk Analyst, Helpdesk Support Analyst required to work for a Law Firm based in the City of London.

You MUST have solid First Line IT Support / Helpdesk Support experience preferably within a Law Firm where you would have some knowledge of the Legal IT applications that come naturally with working for a Law Firm. You will also have good solid Microsoft Support skills, along with Office 2016. Office 365 / Windows Azure is not required here.

We would consider candidates from mid-large sized environments outside of Professional Services but you MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Lawyers / Partners with no problems. You will also know applications associated with Law Firms such as iManage / Filesite and BigHand etc. Your professionalism will be outstanding and keeping a cool head under pressure is essential.

The role would have potential to progress to a Desktop Support / Second Line Support position within the firm but you would have to prove yourself first. Any Desktop skills you possess would certainly come in handy here.

This is a great opportunity and salary is dependent upon experience. Apply now for more details.

  • helpdesk
  • windows