Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • 中国

Description

Choose language for job descriptionEnglishEnglish - UK
SG-Creative

Job Number: VariousSingaporePosted: Oct. 18, 2018Retail Store
Job Summary

You inspire creativity by sharing your knowledge with Apple Store visitors — whether they’re first-timers or long-term loyal customers. As a Creative, you’re the foundation of the Apple Store’s welcoming environment that invites individuals to share their ideas and learn how to bring their visions to life. Those who work alongside you are knowledgeable teammates just as eager to share their skills as they are to learn more. Nothing gives you a greater thrill than empowering a customer to create something wonderful.

Key Qualifications

Passion for education and ability to instruct in a “hands-off” manner, letting users learn by doing
Ability to teach small groups and coach multiple customers simultaneously
Tenacity to work with users until they truly become independent and able to create on their own
Description

As a Creative, your main role at the Apple Store is that of instructor, whether guiding small groups to learn or helping individuals complete projects. You use your presentation skills to act as a facilitator, helping users get set up, get trained and get going. But you’re also an excellent listener, taking the time to understand what each user hopes to achieve or learn. By adjusting your teaching style to each user’s individual skill level, you maximise his or her understanding and your own time. You recognise that purchasing a new product can sometimes help customers attain their goals. You spend much of your time leading scheduled training sessions, but you’re still comfortable interacting with store customers between those sessions. You’re proud to enrich the lives of others — whether customers or team members — through teaching, in the way only a Creative can.

Additional Requirements

You’re comfortable selling as well as teaching, helping your team members out as needed. You’re self-motivated and self-directed, and can adhere to a tightly structured training schedule. You can be adept at recommending other in-store support options, such as business services and the Genius Bar. You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

About the company

Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, the Mac and Apple Watch. Apple’s three software platforms — iOS, OS X and watchOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud. Apple’s 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it.

Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

Specialties: Innovative product development, world class operations, Retail, Telephone Support.

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