Job description


  • Entry level
  • No Education
  • Salary to negotiate


Social Affairs Officer

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Social Affairs Officer

Corporate Real Estate - Social Affairs

Hang Seng's Corporate Real Estate is a team of professionals managing nearly 300 properties in Hong Kong used by thousands of staff to support millions of customers. Whether it is a customer entering the branch or a staff collaborating in the office, the team is responsible for making it a positive experience.

We are currently seeking a high caliber professional to join our department as Social Affairs Officer .

Principal responsibilities

- Handle telephone and email inquiries for catering bookings
- Liaise with both internal and external parties e.g supporting departments and vendors to ensure a smooth execution and in high quality
- Provide general clerical and administrative support to the operations team

- Routine posting and recording of payments to accounts ledger Process payment of all internal reimbursements according to established bank policies

- To Monthly preparation of assigned ledger accounts breakdown


- Diploma holder or above in Hotel, Catering Management or related studies
- Minimum 5 years solid event management experiences in food and beverage / hospitality

- Customer service and details-oriented and well organised

- Proficient in computer knowledge e.g. Microsoft Excel , Microsoft Word

- Proficiency in both English and Chinese, with proficiency in Putonghua an advantage

- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

  • customer service
  • excel
  • microsoft excel
  • real estate
  • word