Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Singapore

Description

The Social media manager will be responsible for managing the social media and online interactions with customers through social media.


Duties of a social media manager include:


-Overseeing the social media strategy for the company ensuring it aligns with the company?s brand.


-Engaging with customers through the use of social media.


-Keeping up to date with advances in social media technology and the latest social media platforms.


-Maximising followers social media platforms such as Facebook, Twitter, beBee and Pinterest.


-Ensuring that approaches to social media are relevant and appropriate for each medium.


-Monitoring social media for customer comments both positive and negative.


-Building reporting frameworks to evaluate return on investment on the various platforms.


-Engaging with customers to resolve customer service issues and or create positive pr opportunities.


-Continuous research into new relevant social media channels and their impact on the brands marketing.


-Working with the marketing team to look at ways social media can work within wider campaigns.


-Analysing social media insights to guide future social media campaigns.


-Developing a content calendar across all platforms ensuring a constant supply of relevant content.


-Holding workshops for the wider marketing team to explain the importance of social media and how it can impact their campaigns.


-Reporting on social media mentions of the brand internally providing useful feedback to product and marketing teams.


-Searching social media for off-diary stories and content.


-Planning and delivery of community management strategies through social media.


Our ideal background of a social media manager:


-Previous experience as a social media manager.


-Strong understanding of content management systems.


-Degree educated ideally with a minimum of a 2.1 in marketing, technology or English.


-Excellent understanding of digital marketing, search engine optimisation and how social media impacts this.


-Articulate and professional communication skills.


-Passionate and results driven individual.

  • facebook
  • marketing
  • pr
  • social media
  • twitter

About the company

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