Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Kuala Lumpur

Description

Specialist, FCSU About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


Job Purpose:


To undertake periodic review of the alerts and cases, as per the established sampling matrix, in-order to assess whether investigation is carried out in manner outlined in the TSU DOI.

The Role Responsibilities

- Maintain complete independence, objectivity and fairness in conducting Quality Assurance review.


- Adhere to the established Quality Assurance plan and approach.


- Identify and accurately report achieved accuracy levels to Unit Head/Managers as per established timelines.

- Assist in developing and updating procedures, controls and monitoring plans.


- Highlight and escalate risk issues in a prompt manner to the Line Manager.


- Proactively contribute to the continuous improvement of the department and units by enhancing the effectiveness of the checks. Assist in identifying the training needs of individuals.


- Assist in identifying the training needs of individuals.


- Actively support development of a robust training plan for staffs.

- Contribute to the improvement of achieved accuracy of the unit.


- Undertake and support trainings of new/existing staff as appropriate.


- Analyse error trends at individuals and team levels and produce MIS appropriate as per the outlined frequency.


- Update self on FCC result of the units audit findings and check for the same during QA review.


- Highlight repeat findings from audits along with suggestions on corrective action.


- Contribute effectively to successful audit of the units.


- Maintain highest level of integrity.


- Manage work effectively.


Apply now to join the Bank for those with big career ambitions.

  • coaching
  • due
  • ms project
  • retail