Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Kuala Lumpur


Specialist, FCSU About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose:

To undertake periodic review of the alerts and cases, as per the established sampling matrix, in-order to assess whether investigation is carried out in manner outlined in the TSU DOI.

The Role Responsibilities

- Maintain complete independence, objectivity and fairness in conducting Quality Assurance review.

- Adhere to the established Quality Assurance plan and approach.

- Identify and accurately report achieved accuracy levels to Unit Head/Managers as per established timelines.

- Assist in developing and updating procedures, controls and monitoring plans.

- Highlight and escalate risk issues in a prompt manner to the Line Manager.

- Proactively contribute to the continuous improvement of the department and units by enhancing the effectiveness of the checks. Assist in identifying the training needs of individuals.

- Assist in identifying the training needs of individuals.

- Actively support development of a robust training plan for staffs.

- Contribute to the improvement of achieved accuracy of the unit.

- Undertake and support trainings of new/existing staff as appropriate.

- Analyse error trends at individuals and team levels and produce MIS appropriate as per the outlined frequency.

- Update self on FCC result of the units audit findings and check for the same during QA review.

- Highlight repeat findings from audits along with suggestions on corrective action.

- Contribute effectively to successful audit of the units.

- Maintain highest level of integrity.

- Manage work effectively.

Apply now to join the Bank for those with big career ambitions.

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