- Entry level
- No Education
- Salary to negotiate
Job Id E1970229
Job Title Staff RMA Engineer
Post Date 02/28/2019
Company Qualcomm Technologies, Inc.
Job Area Engineering - Hardware
Location China - Shanghai
Job Overview Under the direction of his/her manager the Staff RMA engineer will be responsible for driving the failure isolation and root cause analysis of application software, integrated circuits and packaging within the assigned products and will be responsible for confirming, isolating and identifying IC, process, and package failures and to determine root cause. Establish Analysis plans for each submitted failure that ensure the most time and cost-effective means to preserve the evidence and get to root cause. Develop, characterize, and optimize FA techniques, tools and protocols. Continuously improve processes and methods to track and report Failure analysis status, records, and trends. Perform failure analysis including the electrical and mechanical characteristics of integrated circuits, components, packages, and field environments to determine the root cause of failure. -Directing, performing and/or coordinating with external labs to perform fault isolation to identify failure mechanisms(s) -Perform electrical bench testing and interpret ATE data-logs to aid in localizing electrical failures. -Work with designers and engineering groups to isolate root cause of failures. Generate detailed failure analysis reports for both internal and external customers. Maintain understanding of technical roadmaps and latest technology trends in integrated circuits and packaging. Interface as necessary with CQE, SQE, PTE, REE, and with Marketing & Sales, Operations, System Engineering, and design for various product quality and reliability related issues When called upon to do so to provide technical customer support regarding failure analysis reports and miscellaneous correspondence as required by the customers. Must be able to handle multiple customer returns/issues simultaneously. Manage Failure Analysis Response times to meet customer expectations.
Minimum Qualifications BS in Device Physics and / or MSEE or equivalent (advanced degree preferred) with a minimum of 12 years failure analysis experience on advances IC products with hands-on, direct technology or product development experience in the semiconductor industry.
Must have a deep understanding of the physics of materials with experience in understanding process and product related problems and improvements.
Strong knowledge on ATE and System Engineering, WIFI, Connectivity or RF device experience is preferred
Should have a strong working and theoretical knowledge of optical microscopy, scanning acoustic microscopy, radiographic examination, photon emission microscopy, scanning electron microscopy, focused ion beams, reactive ion plasma etchers, micro-probing, energy dispersive spectroscopy, mechanical polishing/cross-sectioning, and chemical (acids, bases, etches).
Experience with setting up and operating bench test equipment required to test, verify and isolate electrical failures.
Proficient in English and statistical analysis.
Preferred Qualifications NA
Education Requirements NA
About the company
Billions, maybe trillions of times a day…
That’s how often people around the world likely grab for their smartphone- and all that incredible stuff a phone can do that keeps people reaching for it multiple times a day- Qualcomm invented the stuff that made that stuff possible.
Who is Qualcomm, and what do we do? We are engineers, scientists and business strategists. We come from different countries and diverse cultures, speak different languages and offer unique perspectives. Together, we focus on a single goal—to lead the way to a new era of intelligent, connected devices.
Qualcomm’s technologies powered the smartphone revolution by connecting the phone to the Internet, and now we are changing everything about everything else. We pioneered 3G and 4G, propelling mobile to the forefront of the technology world, and now, we are leading the way to 5G that will connect billions more. Our products revolutionize industries from automotive and IoT to healthcare and data-centers, and are allowing millions of devices to connect with each other in new ways never imagined.
We've been called dreamers, inventors, rebels, risk takers, pioneers and geeks. We dream big. We invent bigger. Most importantly, we often do what many think is impossible in the name of innovation.