Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Singapore


System ManagerWriting the future. Together.
Avaloq is a value-driven fast-paced fintech company and we are committed to develop the banking technology of tomorrow.

Leading banks and wealth managers in all major financial centres rely on our software and services, and this unique community grows every day.

Your team
Our team is committed to delivering high quality support of our corporate workplace environment and its infrastructure.

We provide optimal day to day operational support ensuring a productive environment that meets the needs of the business and its continual success.

Help us to build on this success by joining our mission!

Your mission

- 2 nd up to 3 rd level IT support
- Onsite responsibility for two offices in Singapore.
- Support users via email, tickets, phone and on-site assistance
- Carrying out advanced incident analysis, dispatching and resolution
- Backup tapes supervision and issue mitigation
- Monitoring IT services and underlying systems like Citrix, Exchange, Office 365, Skype for Business and Active Directory as well as fixing problems occurring in these areas
- Documenting and updating systems, procedures and processes
- Handle IT service requests and manage request fulfillment process
- Support the Network Operation team (Switch configuration, 1 st and 2 nd level support for network related issues, etc.)

Your profile

- At least 4 years' experience in 2nd to 3rd level IT support
- Advanced know how of various Microsoft Windows systems and software
- Office 365 administration a must
- Moderate to expert know-how in PowerShell scripting
- ITIL Certification is an advantage
- Familiar with networking concepts and procedures and have an open mindset to networking
- Structured and goal-oriented method of working
- Distinctive organizational skills and process-oriented thinking
- Network know-how is desired

Now let's talk about perks and compensation
With our compensation model, we want to share the success of the company with all our employees. We offer competitive base salaries and if you prove yourself as a super-star, you might be entitled to an extraordinary achievement reward.

  • active directory
  • software
  • windows