- Entry level
- No Education
- Salary to negotiate
Bachelor's degree or equivalent practical experience.
Experience working in a client-facing technical service environment.
Experience in the area of data analysis (e.g. SQL, BigQuery, etc.) and experience in at least one programming language (e.g. Python).
Ability to quickly grasp technical concepts, tailor them for non-technical audiences and present confidently.
Ability to work effectively in a fast-paced and changing environment
Excellent project management skills.
Excellent analytical skills, with a creative approach to problem-solving.
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
As a Technical Display Specialist, you'll lead and execute projects supporting clients who use the Google Marketing Platform, including Campaign Manager, Dv360, and Studio. These projects will include technical assistance on business presentations, product implementations, product upgrades, and custom solutions. You will work on multiple projects concurrently, either independently or on small teams. You'll help customers with product configuration and business process improvement, combining your knowledge of Google Marketing Platform products to provide solutions.
As the technical, functional and industry expert, you will fulfill client expectations by proactively providing them with solutions that will have a big impact on their business on an on-going basis. Activities will include: accelerate feature adoption, accelerating cross product usage, run workshops and product audits.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of solution-oriented trusted advisors support millions of customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our
Support and partner with Sales teams in order to provide technical and functional needs assessments for prospective clients.
Create a seamless cross product onboarding experience for the client, ensuring excellent service and consulting to assure a future proof setup of their advertising infrastructure.
Maintain relationships with Google Marketing Platform’s agency, advertiser, and trading desk clients providing high-touch, solutions-oriented service from a technical and functional perspective.
Manage reactive client challenges sent to Technical Services Associate teams and act as a point of escalation when Support teams need assistance.
About the company
Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.
We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate